Progyny Inc.
The Senior Director, Client Success – Large/National Market is a member of the Client Success leadership team in the Progyny organization for our national market employer clients. This position will be responsible for leading the company’s large market Client Success team, delivering on client benchmarks and client retention goals, driving revenue goals from upsells with existing large market clients and managing key performance indicators to ensure annual goals are achieved.
- Manage a staffing model and compensation approach to scale the team accordingly7+ years of experience successfully leading teams working with large, national market employer groupsProven track record of working with senior-level executives for client relationship management and consultation within health care benefits segment - Ability to guide and coach Client Success managers as necessary to ensure their professional development and attainment of goalsExcellent listening, critical thinking, and problem solving skills Excellent messaging, positioning and communication skills Project management skills - identify a goal and the steps needed; actively manage action steps to accomplish goal - Strong business and financial acumen; strong problem-solving, judgment and analytic skills* Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group* Menopause and midlife careIn compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: **$155,000 - $170,000.** There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Our Growth is Creating Great Opportunities!Progyny is growing and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!Progyny is proud to be an Equal Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.Thank you for your interest in Progyny! #J-18808-Ljbffr
- Manage a staffing model and compensation approach to scale the team accordingly7+ years of experience successfully leading teams working with large, national market employer groupsProven track record of working with senior-level executives for client relationship management and consultation within health care benefits segment - Ability to guide and coach Client Success managers as necessary to ensure their professional development and attainment of goalsExcellent listening, critical thinking, and problem solving skills Excellent messaging, positioning and communication skills Project management skills - identify a goal and the steps needed; actively manage action steps to accomplish goal - Strong business and financial acumen; strong problem-solving, judgment and analytic skills* Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group* Menopause and midlife careIn compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: **$155,000 - $170,000.** There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Our Growth is Creating Great Opportunities!Progyny is growing and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!Progyny is proud to be an Equal Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.Thank you for your interest in Progyny! #J-18808-Ljbffr