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Major League Soccer

Director, Intelligence & Investigations

Major League Soccer, New York, New York, us, 10261

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Director, Intelligence & Investigations – Major League Soccer Join to apply for the Director, Intelligence & Investigations role at Major League Soccer. The Director of Intelligence & Investigations serves as the league’s lead investigative analyst and intelligence strategist, supporting MLS’s mission to provide a safe and secure environment for players, staff, officials, and fans. This role is central to the League’s risk‑based, intelligence‑led security model.

Key Responsibilities

Develop and maintain a league‑wide incident and intelligence database to track fan misconduct, security incidents, and emerging threats.

Monitor global and domestic events, social media, and open‑source intelligence (OSINT) platforms to identify potential risks to MLS operations, teams, officials, and players.

Leverage predictive analytics and trend analysis to proactively address vulnerabilities.

Generate regular intelligence briefings, dashboards, and weekly updates for MLS leadership and clubs.

Analytical and Investigative Functions

Conduct social network and group analysis related to threat actors and incidents.

Perform initial investigations and provide actionable intelligence for response and prevention.

Identify trends and patterns to inform policy updates, risk assessments, and resource allocation.

Liaison and Collaboration

Serve as the central intelligence resource for MLS Clubs and SUM venues.

Maintain strong relationships with domestic and international law‑enforcement partners including DHS, FBI, and NYPD SHIELD.

Collaborate and share intelligence with other professional sports league counterparts.

Contribute to staff training and situational awareness initiatives.

Support field deployments as required for major events.

Additional Responsibilities

Liaison with law‑enforcement partners such as DHS and NYPD SHIELD.

Support field deployments for marquee events; flexibility to work non‑traditional hours, evenings, weekends, and travel.

Qualifications

Bachelor’s Degree in Sport Management, Business, Analytics or a related field.

8+ years of experience managing security operations or intelligence‑driven investigations within the sports industry.

Required Skills

Proven ability to collaborate effectively with internal and external stakeholders, including law enforcement and venue security.

Experience producing threat assessments, intelligence briefings, and analytical reports.

Skilled in using open‑source tools to collect and analyze information, and experience with OSINT software platforms.

Ability to visualize data via Tableau, Power BI, or similar platforms.

Experience using case‑management or threat‑tracking systems to support coordinated intelligence and response.

Strong ability to synthesize complex information and communicate it effectively to executive and operational audiences.

Strong project management, prioritization, and organizational skills.

Excellent written and verbal communication abilities, including presentation to senior leadership.

Demonstrated judgment, discretion, and commitment to confidentiality and ethical standards.

Flexibility to work non‑traditional hours, including evenings, weekends, and travel for marquee events.

Desired Skills

Knowledge of Spanish (business proficiency).

Knowledge of the sport of soccer.

Total Rewards Major League Soccer offers a competitive starting base salary of $115,000 – $150,000, based on individual qualifications, market financials, and operational business needs. The benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous holiday and PTO schedule to promote work‑life balance. Employees are required to work from an MLS office at least four days a week, with flexibility to work remotely on Fridays and up to two additional remote flex days each month.

Equal Employment Opportunity Statement At Major League Soccer, we are proud to be an equal‑opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it.

Join our team and be part of the Major League Soccer family, where we elevate the game and inspire greatness!

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