RWJBarnabas Health
Job Title and Details
Patient Services Rep – Req #: 0000216377
Status: Full-Time, Shift: Day, Facility: Barnabas Health Medical Group, Department: Essex Hudson Urology, Location: 256 Broad Street, Bloomfield, NJ 07003. Pay Range: $20.60 - $25.84 per hour.
Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Travel Requirements Bloomfield, Newark, Lyndhurst, & Bayonne satellite offices for coverage, willing to travel regionally 45 minutes of anchor location.
Qualifications
High School Diploma or General Education Degree (GED)
Bilingual in Spanish or Portuguese
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communication skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associates Degree or Bachelor's Degree
Previous medical receptionist experience or background in general office
Knowledge of EPIC system a plus
Scheduling Requirements
Shift Working: Monday - Friday: 8:00AM-5:00PM, 12:00PM-8:00PM, or 9:00AM-6:00PM
Some Saturdays Required
Day Shift
Full-Time, 40 Hours Per Week
Essential Functions
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
#J-18808-Ljbffr
Status: Full-Time, Shift: Day, Facility: Barnabas Health Medical Group, Department: Essex Hudson Urology, Location: 256 Broad Street, Bloomfield, NJ 07003. Pay Range: $20.60 - $25.84 per hour.
Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Travel Requirements Bloomfield, Newark, Lyndhurst, & Bayonne satellite offices for coverage, willing to travel regionally 45 minutes of anchor location.
Qualifications
High School Diploma or General Education Degree (GED)
Bilingual in Spanish or Portuguese
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communication skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associates Degree or Bachelor's Degree
Previous medical receptionist experience or background in general office
Knowledge of EPIC system a plus
Scheduling Requirements
Shift Working: Monday - Friday: 8:00AM-5:00PM, 12:00PM-8:00PM, or 9:00AM-6:00PM
Some Saturdays Required
Day Shift
Full-Time, 40 Hours Per Week
Essential Functions
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
#J-18808-Ljbffr