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NISC

Product Requirements Analyst - Utility Operations

NISC, Saint Louis, Missouri, United States, 63146

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Product Requirements Analyst - Utility Operations

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NISC

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team.

Position Overview NISC is looking for an Operations Product Requirements Analyst. This role is expected to collaborate with software developers, system engineers, quality engineers, and product managers to translate business requirements into technical requirements. You will be responsible for planning and directing the analysis, design, development, and implementation of NISC's iVUE software applications. Applicants with knowledge or experience working with Broadband or Energy Operations systems including Provisioning, GIS technology, or Work Management solutions are strongly preferred.

Essential Duties

Elicit, research, analyze, and validate information to create enterprise level product requirements

Manage ownership of project use cases and requirements

Ability to facilitate multiple projects simultaneously

Lead stakeholder meetings, interviews, document analysis, and surveys

Provide direction and leadership on requirements to internal stakeholders

Provide advanced technical direction, including guidance on APIs, database structures, cloud computing, and security models

Coordinate and manage work with subject matter experts in the software development life cycle

Lead or participate in change review boards regarding proposed enhancements

Participate in the ongoing support and improvement of NISC's software development lifecycle

Champion requirements best practices and processes across the company

Develop and deliver training to co-workers as assigned. Serve as mentor to team members.

Commitment to NISC's Statement of Shared Values

Other duties as assigned

Knowledge, Skills & Abilities Preferred

5+ years of related experience preferred

Ability to communicate technical information to both technical and non-technical audiences

Working level knowledge of project management processes and theories

Working level knowledge of end-to-end software development lifecycles

Superior research, critical thinking and problem-solving skills with a strong attention to detail

Superior ability to demonstrate initiative and accountability

Superior verbal and written communication skills

Advanced level knowledge of requirements best practices

Advanced knowledge level of business-related software applications and services

Excellent ability to organize and prioritize multiple projects

Excellent telephone/email etiquette and an ability to communicate effectively with Members

Ability to travel as often as necessary to meet the goals and objectives of the positionExcellent ability to mentor others

NISC's Shared Values & Competencies

Integrity – We are committed to doing the right thing – always

Relationships – We are committed to building and preserving lasting relationships

Innovation – We promote the spirit of creativity and champion new ideas

Teamwork – We exemplify the cooperative spirit by working together

Empowerment – We believe individuals have the power to make a difference

Personal Development – We believe the free exchange of knowledge and information is necessary to the success of each individual and the organization.

Education Preferred

Bachelor's Degree in a business-related field or equivalent experience

Minimum Physical Requirements The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

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