New York Life Insurance Company URL
Senior Vice President of Operations, SVP
New York Life Insurance Company URL, Tampa, Florida, us, 33646
Job Title: Senior Vice President of Operations (SVP)
Los Angeles, California, USA
(Flexible work schedule: On-site/Remote/Hybrid)
Company Overview New York Life Insurance Company URL is a leading global cryptocurrency and digital asset trading platform, committed to providing diversified, convenient, and secure digital asset financial services to individual and institutional investors.
Since its inception, the company has been driven by technological innovation, compliance, and customer trust, promoting the integration of blockchain technology and digital asset management to build an efficient, secure, and sustainable digital financial ecosystem.
We plan to officially establish a branch office in Los Angeles next March and are currently recruiting senior operational executives with strategic vision and outstanding execution capabilities to support the branch office’s business expansion and global operations.
The Los Angeles branch will focus on blockchain technology innovation and digital asset management. Through technological innovation, ecosystem collaboration, and efficient operations, it will drive the development of crypto asset security, decentralized finance (DeFi), and the Web3 ecosystem, becoming a crucial hub for the company’s global strategic execution.
The company adheres to the management philosophy of “customer-centricity, innovation-driven, collaborative sharing, and transparent responsibility,” and is committed to building an open, inclusive, and efficient organizational culture, providing employees with long-term development opportunities, and achieving mutual success for both the company and its employees.
Job Overview The Senior Vice President of Operations will be responsible for the construction and management of the company’s core operating system, including process optimization, cross-departmental collaboration, performance improvement, and risk management.
As a core member of the senior management team, the SVP will ensure the efficient implementation of strategic goals, drive organizational capability building and continuous business growth, and provide strong support for the company’s global expansion and operational excellence.
This position reports directly to the Chief Operating Officer (COO) and plays a key role in global business execution and strategic advancement.
Main Responsibilities I. Strategic Execution and Operational Planning
Translate company strategy and departmental goals into actionable annual and quarterly operational plans and key performance indicators (KPIs).
Coordinate cross-departmental resources to ensure the efficient implementation of strategic plans.
Support the COO in providing operational execution support for global expansion, business development, and new market strategies.
I. Drive Data-Driven Operational Decision-Making, Enhancing Organizational Operational Visibility and Transparency. II. Process Optimization and Operational Efficiency Improvement
Establish and improve standardized operational processes, performance evaluation, and management systems.
Improve cross-departmental collaboration efficiency, optimizing resource utilization and cost structure.
Promote business process automation and technology application to ensure operational consistency and scalability.
III. Risk, Compliance, and Security Management
Ensure operational activities comply with relevant regulatory, legal, and security requirements.
Collaborate with legal, compliance, and risk control teams to build an auditable and transparent management system.
Strengthen internal controls to protect company data security and brand reputation.
IV. Team Leadership and Organizational Development
Lead the operations management team and drive the development of a high-performance culture.
Identify and cultivate key talent to enhance organizational capabilities and execution.
Promote cross-departmental and cross-regional collaboration to build a learning and agile organization.
V. Customer Experience and Business Value Enhancement
Work closely with product and customer success teams to optimize user experience and service processes.
Drive business growth and improve customer satisfaction using operational data and customer insights.
Qualifications
15+ years of experience in operations, strategy, or general management, including at least 5-8 years of senior management experience.
Familiarity with the financial, fintech, blockchain, or digital asset industries and related regulatory frameworks.
Experience in cross-regional, multi-business line enterprise operations management with the ability to scale.
Excellent strategic thinking, execution, leadership, and problem-solving skills.
Bachelor’s degree or above in Business Administration, Finance, Economics, or a related field; MBA or Executive Master’s degree preferred.
Compensation and Benefits I. Performance and Incentives
Annual Bonus: 20%–30% of base salary, awarded based on individual and team performance.
Stock Incentive: $10,000–$30,000 Restricted Stock Units (RSUs) or options granted annually, vesting over four years.
Sign-up Bonus: A one-time signing bonus of $10,000–$30,000 for key positions.
Innovation and Significant Contribution Awards: An additional $10,000–$50,000 (cash or stock) will be awarded to those who demonstrate outstanding performance in R&D or operational optimization.
II. Retirement and Long-Term Security
401(k) Retirement Plan: The company matches 3%–6% of base salary based on years of service.
III. Employee Health and Life Support
Medical Coverage: Medical, dental, and vision insurance is provided for employees and their families; including Employee Assistance Programs (EAP), annual physical examinations, and a $10,000–$20,000 health/fitness allowance.
Housing and Transportation: Relocation allowance, commuting allowance, parking allowance, and remote work equipment/network allowance.
Paid Leave: 15–25 days of paid annual leave, plus 10–12 days of statutory holidays and sick leave/family care leave, supporting work-life balance.
Career Development Prospects Senior VP of Operations plays a key role in the company’s strategy execution, business optimization, and international market expansion, and is an important member of the senior management team. Future career paths may include:
Chief Operating Officer (COO)
Global Head of Operations & Strategy
Senior Vice President / Board Member
Through operational leadership in global expansion and technological innovation, the SVP’s strategic insight and execution capabilities will directly impact the company’s business growth, market position, and industry reputation.
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Los Angeles, California, USA
(Flexible work schedule: On-site/Remote/Hybrid)
Company Overview New York Life Insurance Company URL is a leading global cryptocurrency and digital asset trading platform, committed to providing diversified, convenient, and secure digital asset financial services to individual and institutional investors.
Since its inception, the company has been driven by technological innovation, compliance, and customer trust, promoting the integration of blockchain technology and digital asset management to build an efficient, secure, and sustainable digital financial ecosystem.
We plan to officially establish a branch office in Los Angeles next March and are currently recruiting senior operational executives with strategic vision and outstanding execution capabilities to support the branch office’s business expansion and global operations.
The Los Angeles branch will focus on blockchain technology innovation and digital asset management. Through technological innovation, ecosystem collaboration, and efficient operations, it will drive the development of crypto asset security, decentralized finance (DeFi), and the Web3 ecosystem, becoming a crucial hub for the company’s global strategic execution.
The company adheres to the management philosophy of “customer-centricity, innovation-driven, collaborative sharing, and transparent responsibility,” and is committed to building an open, inclusive, and efficient organizational culture, providing employees with long-term development opportunities, and achieving mutual success for both the company and its employees.
Job Overview The Senior Vice President of Operations will be responsible for the construction and management of the company’s core operating system, including process optimization, cross-departmental collaboration, performance improvement, and risk management.
As a core member of the senior management team, the SVP will ensure the efficient implementation of strategic goals, drive organizational capability building and continuous business growth, and provide strong support for the company’s global expansion and operational excellence.
This position reports directly to the Chief Operating Officer (COO) and plays a key role in global business execution and strategic advancement.
Main Responsibilities I. Strategic Execution and Operational Planning
Translate company strategy and departmental goals into actionable annual and quarterly operational plans and key performance indicators (KPIs).
Coordinate cross-departmental resources to ensure the efficient implementation of strategic plans.
Support the COO in providing operational execution support for global expansion, business development, and new market strategies.
I. Drive Data-Driven Operational Decision-Making, Enhancing Organizational Operational Visibility and Transparency. II. Process Optimization and Operational Efficiency Improvement
Establish and improve standardized operational processes, performance evaluation, and management systems.
Improve cross-departmental collaboration efficiency, optimizing resource utilization and cost structure.
Promote business process automation and technology application to ensure operational consistency and scalability.
III. Risk, Compliance, and Security Management
Ensure operational activities comply with relevant regulatory, legal, and security requirements.
Collaborate with legal, compliance, and risk control teams to build an auditable and transparent management system.
Strengthen internal controls to protect company data security and brand reputation.
IV. Team Leadership and Organizational Development
Lead the operations management team and drive the development of a high-performance culture.
Identify and cultivate key talent to enhance organizational capabilities and execution.
Promote cross-departmental and cross-regional collaboration to build a learning and agile organization.
V. Customer Experience and Business Value Enhancement
Work closely with product and customer success teams to optimize user experience and service processes.
Drive business growth and improve customer satisfaction using operational data and customer insights.
Qualifications
15+ years of experience in operations, strategy, or general management, including at least 5-8 years of senior management experience.
Familiarity with the financial, fintech, blockchain, or digital asset industries and related regulatory frameworks.
Experience in cross-regional, multi-business line enterprise operations management with the ability to scale.
Excellent strategic thinking, execution, leadership, and problem-solving skills.
Bachelor’s degree or above in Business Administration, Finance, Economics, or a related field; MBA or Executive Master’s degree preferred.
Compensation and Benefits I. Performance and Incentives
Annual Bonus: 20%–30% of base salary, awarded based on individual and team performance.
Stock Incentive: $10,000–$30,000 Restricted Stock Units (RSUs) or options granted annually, vesting over four years.
Sign-up Bonus: A one-time signing bonus of $10,000–$30,000 for key positions.
Innovation and Significant Contribution Awards: An additional $10,000–$50,000 (cash or stock) will be awarded to those who demonstrate outstanding performance in R&D or operational optimization.
II. Retirement and Long-Term Security
401(k) Retirement Plan: The company matches 3%–6% of base salary based on years of service.
III. Employee Health and Life Support
Medical Coverage: Medical, dental, and vision insurance is provided for employees and their families; including Employee Assistance Programs (EAP), annual physical examinations, and a $10,000–$20,000 health/fitness allowance.
Housing and Transportation: Relocation allowance, commuting allowance, parking allowance, and remote work equipment/network allowance.
Paid Leave: 15–25 days of paid annual leave, plus 10–12 days of statutory holidays and sick leave/family care leave, supporting work-life balance.
Career Development Prospects Senior VP of Operations plays a key role in the company’s strategy execution, business optimization, and international market expansion, and is an important member of the senior management team. Future career paths may include:
Chief Operating Officer (COO)
Global Head of Operations & Strategy
Senior Vice President / Board Member
Through operational leadership in global expansion and technological innovation, the SVP’s strategic insight and execution capabilities will directly impact the company’s business growth, market position, and industry reputation.
#J-18808-Ljbffr