Kody
Kody is redefining the payments landscape, providing businesses with cutting edge payment solutions that drive profitability. Having successfully developed in the UK and APAC, we are seeking an experienced key account manager in the US to ensure our clients are served at high quality. This role will also require the candidate to undertake sales responsibilities. This is a role requiring a blend of strategic vision and operational execution. You will work closely with internal stakeholders across product, marketing, and operations to ensure the operation and commercial function is optimised for growth.
What You'll Be Doing
Develop and execute commercial strategies that align with company objectives and market opportunities
Negotiate complex, high-value deals with merchants and partners, ensuring optimal pricing
Build and nurture client relationships by understanding their needs, aligning Kody's products and services with their goals, and identifying opportunities for upselling and cross-selling
Work closely with Customer Operations to ensure seamless onboarding and ongoing account management for all merchants, optimising customer experience and reducing churn
Identify market trends and new revenue opportunities, influencing Kody's vision and business strategy
Represent the voice of the customer, providing insights to the product and technology teams to drive continuous improvement
Establish and maintain strong relationships with internal and external stakeholders, including referral partners and key industry players
Requirements
5+ years of experience in payment industry and deep industry expertise in global payments (ideally from companies such as Global Payments, WorldPay, Fiserv, or similar)
Proven track record of developing and executing commercial strategies that drive revenue growth
Strong negotiation and deal closing skills, along with experience working with complex sales cycles
Experience working closely with product, marketing, and operations teams to optimise the commercial function
A proactive and adaptable mindset that thrives in a fast moving, high growth and pressurised environment
Strong communication and relationship building abilities with both internal stakeholders and external partners
Benefits
A dynamic and innovative team in a very rapidly growing company
Competitive salary, commission and benefits package
Collaborative, inclusive environment where your contributions are recognised and valued
Seniority level Mid‑Senior level
Employment type Full‑time
Job function IT Services and IT Consulting
#J-18808-Ljbffr
What You'll Be Doing
Develop and execute commercial strategies that align with company objectives and market opportunities
Negotiate complex, high-value deals with merchants and partners, ensuring optimal pricing
Build and nurture client relationships by understanding their needs, aligning Kody's products and services with their goals, and identifying opportunities for upselling and cross-selling
Work closely with Customer Operations to ensure seamless onboarding and ongoing account management for all merchants, optimising customer experience and reducing churn
Identify market trends and new revenue opportunities, influencing Kody's vision and business strategy
Represent the voice of the customer, providing insights to the product and technology teams to drive continuous improvement
Establish and maintain strong relationships with internal and external stakeholders, including referral partners and key industry players
Requirements
5+ years of experience in payment industry and deep industry expertise in global payments (ideally from companies such as Global Payments, WorldPay, Fiserv, or similar)
Proven track record of developing and executing commercial strategies that drive revenue growth
Strong negotiation and deal closing skills, along with experience working with complex sales cycles
Experience working closely with product, marketing, and operations teams to optimise the commercial function
A proactive and adaptable mindset that thrives in a fast moving, high growth and pressurised environment
Strong communication and relationship building abilities with both internal stakeholders and external partners
Benefits
A dynamic and innovative team in a very rapidly growing company
Competitive salary, commission and benefits package
Collaborative, inclusive environment where your contributions are recognised and valued
Seniority level Mid‑Senior level
Employment type Full‑time
Job function IT Services and IT Consulting
#J-18808-Ljbffr