FLSmidth
Director – Operational Quality, PBL
Key Responsibilities
Strategic Leadership
Develop and lead the company’s
Operational Quality Vision
aligned with business objectives for safety, delivery, cost, and performance.
Define and implement a
Quality Excellence Roadmap
to transition from inspection-based quality to
process-integrated quality .
Build a continuous improvement culture using
Lean Six Sigma ,
root cause analysis , and
risk-based thinking .
Collaborate with global leadership to ensure alignment between operations, engineering, supply chain, and service teams.
Operational Quality Execution
Lead the deployment and continuous improvement of
FLSmidth’s Quality Management System (QMS)
across global manufacturing facilities, ensuring compliance with
ISO 9001
and customer-specific standards.
Implement in-process quality systems that use
data analytics, process capability studies, and real-time feedback
to prevent nonconformance.
Drive
supplier quality performance
through audits, scorecards, and partnerships that improve reliability and cost efficiency.
Oversee nonconformance management, ensuring robust
root cause analysis, corrective actions (CAPA), and lessons-learned integration .
Lead
manufacturing readiness
and
First Article Inspection (FAI)
programs to ensure successful product launches.
Leadership & Team Development
Build and mentor a global operational quality organization that supports FLSmidth’s high standards of performance, safety, and sustainability.
Build capability in
operational quality engineering ,
metrology , and
data-driven process control .
Foster collaboration between quality, engineering, operations, and service teams to embed quality into every stage of the product lifecycle.
Performance & Reporting
Establish and maintain
quality KPIs and dashboards
(e.g., FPY, COPQ, supplier PPM, warranty claims, audit results).
Use
digital quality tools and analytics
to measure, visualize, and drive improvement across production lines and facilities.
Present quality performance and improvement initiatives to executive leadership and customers.
Qualifications Education & Experience
Bachelor’s degree in Engineering, Manufacturing, or related technical field (Master’s preferred).
10–15 years of quality or operational leadership experience in
capital equipment, heavy industrial, or mining OEM environments .
Proven experience transforming global quality systems and implementing preventive quality practices in multi-site global operations.
Certification in
Lean Six Sigma (Black Belt or higher)
strongly preferred.
Experience with
ISO 9001 ,
APQP ,
PPAP ,
FMEA , and
process capability studies .
Technical Competencies
Strong knowledge of
machining, fabrication, welding, and heavy assembly processes
relevant to mining equipment manufacturing.
Proficiency with
digital quality tools ,
data analytics , and
QMS/ERP systems
integration.
Deep experience in
supplier development
and
customer quality assurance
for engineered-to-order products.
Leadership Competencies
Strategic thinker with a passion for operational excellence and change leadership.
Strong communication and influencing skills across all organizational levels.
Demonstrated ability to build high-performing, collaborative teams that drive results.
Passion for continuous improvement, sustainability, and operational excellence.
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers
#J-18808-Ljbffr
Develop and lead the company’s
Operational Quality Vision
aligned with business objectives for safety, delivery, cost, and performance.
Define and implement a
Quality Excellence Roadmap
to transition from inspection-based quality to
process-integrated quality .
Build a continuous improvement culture using
Lean Six Sigma ,
root cause analysis , and
risk-based thinking .
Collaborate with global leadership to ensure alignment between operations, engineering, supply chain, and service teams.
Operational Quality Execution
Lead the deployment and continuous improvement of
FLSmidth’s Quality Management System (QMS)
across global manufacturing facilities, ensuring compliance with
ISO 9001
and customer-specific standards.
Implement in-process quality systems that use
data analytics, process capability studies, and real-time feedback
to prevent nonconformance.
Drive
supplier quality performance
through audits, scorecards, and partnerships that improve reliability and cost efficiency.
Oversee nonconformance management, ensuring robust
root cause analysis, corrective actions (CAPA), and lessons-learned integration .
Lead
manufacturing readiness
and
First Article Inspection (FAI)
programs to ensure successful product launches.
Leadership & Team Development
Build and mentor a global operational quality organization that supports FLSmidth’s high standards of performance, safety, and sustainability.
Build capability in
operational quality engineering ,
metrology , and
data-driven process control .
Foster collaboration between quality, engineering, operations, and service teams to embed quality into every stage of the product lifecycle.
Performance & Reporting
Establish and maintain
quality KPIs and dashboards
(e.g., FPY, COPQ, supplier PPM, warranty claims, audit results).
Use
digital quality tools and analytics
to measure, visualize, and drive improvement across production lines and facilities.
Present quality performance and improvement initiatives to executive leadership and customers.
Qualifications Education & Experience
Bachelor’s degree in Engineering, Manufacturing, or related technical field (Master’s preferred).
10–15 years of quality or operational leadership experience in
capital equipment, heavy industrial, or mining OEM environments .
Proven experience transforming global quality systems and implementing preventive quality practices in multi-site global operations.
Certification in
Lean Six Sigma (Black Belt or higher)
strongly preferred.
Experience with
ISO 9001 ,
APQP ,
PPAP ,
FMEA , and
process capability studies .
Technical Competencies
Strong knowledge of
machining, fabrication, welding, and heavy assembly processes
relevant to mining equipment manufacturing.
Proficiency with
digital quality tools ,
data analytics , and
QMS/ERP systems
integration.
Deep experience in
supplier development
and
customer quality assurance
for engineered-to-order products.
Leadership Competencies
Strategic thinker with a passion for operational excellence and change leadership.
Strong communication and influencing skills across all organizational levels.
Demonstrated ability to build high-performing, collaborative teams that drive results.
Passion for continuous improvement, sustainability, and operational excellence.
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers
#J-18808-Ljbffr