O'Reilly Auto Parts
Assistant Store Manager
Join to apply for the
Assistant Store Manager
role at
O'Reilly Auto Parts .
1 week ago: Be among the first 25 applicants.
Compensation Pay Range $16.66 - $23.00 per hour.
The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Essential Job Functions
Lead the store team members in providing excellent customer service to retail and professional customers.
Supervise customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc).
Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late‑afternoons, evenings, weekends).
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and ensuring team members stay current on training.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure selection of qualified team members.
Make sure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store‑to‑store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
Ensure retail customer returns and exchanges are processed efficiently and friendly, refunds issued accurately using correct payment methods, and returned merchandise processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.
Make sure all team members comply with company policies specifically: adhering to posted work schedule, changes/deviations approved by a member of management, and team members clocking in/out accordingly.
Perform all store opening/closing duties, including performing day‑end procedures, verifying/securing money/deposits, preparing bank deposits, ensuring all night security lights on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s).
Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in‑store service/test equipment, and delivery vehicles.
Perform all other duties as assigned.
Skills / Education / Knowledge / Experience / Abilities Required:
Sales Specialist Training
Assistant Manager Certification
RSS Certification
Desired:
Certified Parts Professional Certification
ASE Certification
Fluency in multiple languages (Spanish highly desired)
Total Compensation Package
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401(k) with Employer Contributions starting Day One
Medical, Dental & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation and position details.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
Get notified about new Assistant Store Manager jobs in
North Bend, WA .
#J-18808-Ljbffr
Assistant Store Manager
role at
O'Reilly Auto Parts .
1 week ago: Be among the first 25 applicants.
Compensation Pay Range $16.66 - $23.00 per hour.
The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Essential Job Functions
Lead the store team members in providing excellent customer service to retail and professional customers.
Supervise customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc).
Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late‑afternoons, evenings, weekends).
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and ensuring team members stay current on training.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure selection of qualified team members.
Make sure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store‑to‑store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
Ensure retail customer returns and exchanges are processed efficiently and friendly, refunds issued accurately using correct payment methods, and returned merchandise processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.
Make sure all team members comply with company policies specifically: adhering to posted work schedule, changes/deviations approved by a member of management, and team members clocking in/out accordingly.
Perform all store opening/closing duties, including performing day‑end procedures, verifying/securing money/deposits, preparing bank deposits, ensuring all night security lights on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s).
Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in‑store service/test equipment, and delivery vehicles.
Perform all other duties as assigned.
Skills / Education / Knowledge / Experience / Abilities Required:
Sales Specialist Training
Assistant Manager Certification
RSS Certification
Desired:
Certified Parts Professional Certification
ASE Certification
Fluency in multiple languages (Spanish highly desired)
Total Compensation Package
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401(k) with Employer Contributions starting Day One
Medical, Dental & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation and position details.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
Get notified about new Assistant Store Manager jobs in
North Bend, WA .
#J-18808-Ljbffr