SR. COLLABORATION SYSTEMS ENGINEER

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, environmental monitoring, electronics design, oceanographic research, oil and gas exploration, medical imaging, and pharmaceutical research. We seek individuals who thrive on making an impact and enjoy being part of a winning team. Job Description Job Summary: The Senior Collaboration Systems Engineer will be responsible for designing, implementing, operating, and maintaining Teledyne’s voice and collaboration systems across over 260 global locations. The role involves designing the architecture for these systems and collaborating closely with management to set strategic direction. Key Responsibilities: Implement, manage, and troubleshoot Cisco Webex Calling, including migration from legacy systems and setting up contact center call queues. Maintain and troubleshoot Cisco Unified Communications on-premises environment. Manage and troubleshoot Microsoft Teams for meetings and telephony, including hardware and licensing. Manage and troubleshoot Zoom for Government platform and hosts. Assist with incidents and tasks via ServiceNow as needed. Qualifications: Thorough understanding of voice, video, and collaboration system technologies. Hands-on experience with: Cisco Webex Calling cloud telephony (Workspaces, Voice queues, Attendant Console, E911) Webex Contact Center Webex App as a softphone Cisco On-Premises UC environment (CUCM, Unity, Emergency Responder, Contact Center Express, Attendant Console) Intrado Revolution paging solutions Cisco IP Phones (7800, 8800, 9800 series), Webex Wi-Fi devices Cisco Analog Gateways and SIP Video Endpoints Microsoft Teams and related hardware/software Zoom for Government Additional desirable knowledge includes Cisco SBCs, Imagicle Call Recording, Tendfor, InterFAX, Cisco routers and switches, LAN/WAN links, CA certificates, VMWare, and Windows Server. Education and Experience: Bachelor’s degree in computer science or related field preferred, with at least 5 years of relevant experience or equivalent. CCNA Collaboration or CCNP Voice certification preferred. Travel:

Less than 10% Teledyne values integrity and high ethical standards, requiring all employees to adhere to applicable laws and regulations. We are an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion.

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