Association Services Inc.
Regional VP Operations
Association Services Inc., Raleigh, North Carolina, United States, 27601
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Regional VP Operations
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Associa . With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description
The Regional Vice President of Operations assists the Branch Presidents with day-to-day operations while serving as a performance-driven leader and mentor to the branches, as an operations liaison for the company, and as an industry ambassador for Associa and its strategic interests/objectives. Responsibilities Include:
Lead the Branch Presidents to develop and implement strategies to sustain and improve employee engagement, development, customer service, and client retention. Capitalize on growth opportunities—existing and new—to maximize profits while maintaining quality standards. Continuously improve the supply chain to positively impact cost, quality, and delivery time. Provide oversight, guidance, feedback, and follow-up on projects assigned. Stay updated on the company's research and development efforts. Deliver timely updates to fellow executives on operations-related issues. Achieving These Goals By:
Embodying Associa's Mission and Company Values. Assessing, selecting, and developing high-caliber talent. Defining and implementing strategic direction. Driving and monitoring key business results via branch Balanced Scorecards. Developing new resources and revenue streams. Motivating and empowering branch teams to succeed, as measured via the Balanced Scorecard. Developing, monitoring, and managing financial programs to ensure efficient, quality services. Aligning people, systems, processes, and culture within our integrated client delivery model. Identifying growth opportunities within the branch. Traveling weekly as required for the role. Performing other duties as assigned. Requirements
Valid Community Association Manager License (LCAM) highly desirable. Property Management Certifications such as CMCA, AMS, or PCAM preferred. Preferably residing in the Raleigh/Charlotte, NC area with the ability to travel within North & South Carolina and neighboring states. 10+ years of relevant experience. 7-10 years of management or supervisory experience. Knowledge of sales, operations, underwriting management, budgeting, and performance reporting. Understanding of applicable state statutes. Expertise in business correspondence, conflict resolution, project management. Self-motivated, proactive, detail-oriented, team player. Strong customer service, time management, and prioritization skills. We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by law.
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Regional VP Operations
role at
Associa . With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description
The Regional Vice President of Operations assists the Branch Presidents with day-to-day operations while serving as a performance-driven leader and mentor to the branches, as an operations liaison for the company, and as an industry ambassador for Associa and its strategic interests/objectives. Responsibilities Include:
Lead the Branch Presidents to develop and implement strategies to sustain and improve employee engagement, development, customer service, and client retention. Capitalize on growth opportunities—existing and new—to maximize profits while maintaining quality standards. Continuously improve the supply chain to positively impact cost, quality, and delivery time. Provide oversight, guidance, feedback, and follow-up on projects assigned. Stay updated on the company's research and development efforts. Deliver timely updates to fellow executives on operations-related issues. Achieving These Goals By:
Embodying Associa's Mission and Company Values. Assessing, selecting, and developing high-caliber talent. Defining and implementing strategic direction. Driving and monitoring key business results via branch Balanced Scorecards. Developing new resources and revenue streams. Motivating and empowering branch teams to succeed, as measured via the Balanced Scorecard. Developing, monitoring, and managing financial programs to ensure efficient, quality services. Aligning people, systems, processes, and culture within our integrated client delivery model. Identifying growth opportunities within the branch. Traveling weekly as required for the role. Performing other duties as assigned. Requirements
Valid Community Association Manager License (LCAM) highly desirable. Property Management Certifications such as CMCA, AMS, or PCAM preferred. Preferably residing in the Raleigh/Charlotte, NC area with the ability to travel within North & South Carolina and neighboring states. 10+ years of relevant experience. 7-10 years of management or supervisory experience. Knowledge of sales, operations, underwriting management, budgeting, and performance reporting. Understanding of applicable state statutes. Expertise in business correspondence, conflict resolution, project management. Self-motivated, proactive, detail-oriented, team player. Strong customer service, time management, and prioritization skills. We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by law.
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