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Insomnia Cookies

Store Manager in Training (MIT)

Insomnia Cookies, Tucson, Arizona, United States, 85718

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Insomnia Cookies is actively hiring for a full-time hourly

Store Manager in Training (MIT)

at our Tucson store located at 345 E Congress St #145, Tucson, AZ 85701. We are seeking hospitality-focused individuals eager to join our industry-leading, rapidly growing, and nationally recognized company.

Our MIT perks & compensation:

Market competitive hourly pay

Eligibility for store bonus at period end

Comprehensive benefits starting the first day after 60 days of employment

$25.00 monthly cellphone stipend

10 days paid vacation plus 2 paid Insomnia Personal Days of Wellness

Job stability within a reputable, expanding company

Opportunities for growth and promotion

Work in a fun, energetic team environment

FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

Serve as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present

Supervise, train, and coach 2-5 team members involved in cookie sales and deliveries

Lead onboarding and initial training for new hourly staff

Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the absence of the manager

Assist the Store Ops Manager with ordering, inventory, and scheduling

Ensure staff adherence to company standards (baking, uniforms, policies)

Drive upselling and deliver excellent customer service, ensuring team members do the same

Desired skills/experience:

At least 1 year of supervisory experience in a restaurant or retail environment

Experience conducting in-person interviews for hourly staff

Experience with Point of Sale (POS) systems

Proficiency in MS Office, Word, and Applicant Tracking Systems

Availability to work a 4-5 day week with 1-2 mid-to-late shifts (Thurs-Sun)

Must be 18+ and legally eligible to work in the U.S.

About us:

Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has grown into a global brand with over 300 stores, known for its warm, delicious cookies delivered day and night. Headquartered in Philadelphia, PA, we continue to innovate and expand our reach, revolutionizing the cookie industry with our "Imagining What’s Possible" motto.

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