JPMorgan Chase
Payments- Digital Channels & Connectivity- Product Manager-Vice President
JPMorgan Chase, Jersey City, New Jersey, United States, 07390
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Channels & Connectivity for the Business Continuity & Resiliency team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Plays a critical role in incident response; facilitates Product communication deliverables during production outages
Demonstrates superior judgment to mitigate risk; fosters an environment where risk/control issues are escalated and creative solutions are identified
Understands risk and contributes to an effective and efficient control environment
Instills a security first mindset through coaching and mentorship. Identifies and encourages areas for growth and improvement throughout the team.
Communicates effectively and builds a shared understanding
Invests in relationships and improves collaboration with a "one team" mentality
Recognizes successes and takes action on opportunities for improvement
Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Understanding of systems development methodologies and ability to manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end-to-end process
Knowledge of electronic banking products and systems
Self-starter who thrives in a fast-paced, collaborative, and cross-functional environment
Excessive attention to detail and ability to work independently
Critical thinker with strong problem-solving skills
Strong relationship management skills with the ability to quickly build trust and rapport
Excellent organizational, multitasking, and prioritizing skills
Exceptional written, presentation, and verbal communication skills
Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization
Ability to communicate across multiple teams with influencing and relationship skills
Ability to manage and deliver large-scale solutions globally
Knowledge of Payments, Risk and Security
Flexibility to adapt plans for change realities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary Jersey City,NJ $122,550.00 - $201,000.00 / year
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Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Plays a critical role in incident response; facilitates Product communication deliverables during production outages
Demonstrates superior judgment to mitigate risk; fosters an environment where risk/control issues are escalated and creative solutions are identified
Understands risk and contributes to an effective and efficient control environment
Instills a security first mindset through coaching and mentorship. Identifies and encourages areas for growth and improvement throughout the team.
Communicates effectively and builds a shared understanding
Invests in relationships and improves collaboration with a "one team" mentality
Recognizes successes and takes action on opportunities for improvement
Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Understanding of systems development methodologies and ability to manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end-to-end process
Knowledge of electronic banking products and systems
Self-starter who thrives in a fast-paced, collaborative, and cross-functional environment
Excessive attention to detail and ability to work independently
Critical thinker with strong problem-solving skills
Strong relationship management skills with the ability to quickly build trust and rapport
Excellent organizational, multitasking, and prioritizing skills
Exceptional written, presentation, and verbal communication skills
Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization
Ability to communicate across multiple teams with influencing and relationship skills
Ability to manage and deliver large-scale solutions globally
Knowledge of Payments, Risk and Security
Flexibility to adapt plans for change realities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary Jersey City,NJ $122,550.00 - $201,000.00 / year
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