North East Medical Services
Integrative Medicine Assistant
North East Medical Services, San Francisco, California, United States, 94199
Job Details
Job Location : San Francisco, CA
Salary Range : $31.00 Hourly SUMMARY OF POSITION: The Integrative Medicine Assistant is an unlicensed health professional primarily responsible for assisting patients and Acupuncturist/Chiropractor/Physical Therapist throughout the routine visit. The Integrative Medicine Assistant works collaboratively with other health care members and assists the medical team as needed to provide quality and accessible health care services to patients under the supervision of the Integrative Medicine Director, Acupuncturist/Chiropractor/Physical Therapist, and Integrative Medicine Supervisor. ESSENTIAL JOB FUNCTIONS: Greets, checks-in, and checks-out patients, including checking insurance eligibility, obtaining prior authorization, scheduling appointments, and collecting payment. Calls patients to remind them of upcoming appointments. Verifies/updates patient insurance, billing discrepancies, and charge summaries in the computer system. Conducts periodic updates of demographic and financial data. Answers phone calls and responds to requests appropriately. Works closely with acupuncturist/chiropractor/physical therapist to provide care to patients. Takes and records patients’ vital signs (except Physical Therapy). Assists patients in filling out questionnaires as needed. Assists the acupuncturist/chiropractor/physical therapist in ensuring patient safety and understanding. Assists the physical therapist in applying certain procedures such as hot/cold compress and Electronic Stimulator under supervision. Communicates with patients regarding instructions and collaborates with other medical teams as needed. Prepares exam rooms before and after each patient in accordance with NEMS’ policy and OSHA guidelines, including restocking of exam rooms and operatories. Assists in discharging the patient at the completion of the office visit and answers any final logistical questions the patient may have. Maintains and tracks inventory. Orders medical/office supplies and equipment. Cleans and sterilizes acupuncture/chiropractic/physical therapy equipment as needed. Covers staff members at other clinic sites. Performs other duties as required by supervisor/Director. QUALIFICATIONS: Knowledge of basic medical terminology. High school diploma or GED equivalent. Medical Assistant or Clinical Aide Certificate desired. Prior experience in a health care setting preferred. Typing speed of at least 35 w.p.m. Basic computer skills. Good communication skills. Current documentation of Basic Life Support is required. LANGUAGE: Must be able to fluently speak, read, and write English. Fluency in Chinese (Cantonese and/or Mandarin), Vietnamese, Spanish, and other languages may be required depending on location. Fluency in other languages is an asset. STATUS: This is an FLSA non-exempt position. This is an OSHA high-risk position. This is a full-time position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. NEMS BENEFITS:
Competitive benefits, including free medical, dental, and vision insurance for employee, spouse, and/or children; and company contribution to 401(k).
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Job Location : San Francisco, CA
Salary Range : $31.00 Hourly SUMMARY OF POSITION: The Integrative Medicine Assistant is an unlicensed health professional primarily responsible for assisting patients and Acupuncturist/Chiropractor/Physical Therapist throughout the routine visit. The Integrative Medicine Assistant works collaboratively with other health care members and assists the medical team as needed to provide quality and accessible health care services to patients under the supervision of the Integrative Medicine Director, Acupuncturist/Chiropractor/Physical Therapist, and Integrative Medicine Supervisor. ESSENTIAL JOB FUNCTIONS: Greets, checks-in, and checks-out patients, including checking insurance eligibility, obtaining prior authorization, scheduling appointments, and collecting payment. Calls patients to remind them of upcoming appointments. Verifies/updates patient insurance, billing discrepancies, and charge summaries in the computer system. Conducts periodic updates of demographic and financial data. Answers phone calls and responds to requests appropriately. Works closely with acupuncturist/chiropractor/physical therapist to provide care to patients. Takes and records patients’ vital signs (except Physical Therapy). Assists patients in filling out questionnaires as needed. Assists the acupuncturist/chiropractor/physical therapist in ensuring patient safety and understanding. Assists the physical therapist in applying certain procedures such as hot/cold compress and Electronic Stimulator under supervision. Communicates with patients regarding instructions and collaborates with other medical teams as needed. Prepares exam rooms before and after each patient in accordance with NEMS’ policy and OSHA guidelines, including restocking of exam rooms and operatories. Assists in discharging the patient at the completion of the office visit and answers any final logistical questions the patient may have. Maintains and tracks inventory. Orders medical/office supplies and equipment. Cleans and sterilizes acupuncture/chiropractic/physical therapy equipment as needed. Covers staff members at other clinic sites. Performs other duties as required by supervisor/Director. QUALIFICATIONS: Knowledge of basic medical terminology. High school diploma or GED equivalent. Medical Assistant or Clinical Aide Certificate desired. Prior experience in a health care setting preferred. Typing speed of at least 35 w.p.m. Basic computer skills. Good communication skills. Current documentation of Basic Life Support is required. LANGUAGE: Must be able to fluently speak, read, and write English. Fluency in Chinese (Cantonese and/or Mandarin), Vietnamese, Spanish, and other languages may be required depending on location. Fluency in other languages is an asset. STATUS: This is an FLSA non-exempt position. This is an OSHA high-risk position. This is a full-time position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. NEMS BENEFITS:
Competitive benefits, including free medical, dental, and vision insurance for employee, spouse, and/or children; and company contribution to 401(k).
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