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NAPA Auto Parts

Assistant Store Manager

NAPA Auto Parts, Kansas City, Missouri, United States, 64101

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Assistant Store Manager

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NAPA Auto Parts

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Job Description Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

Create a superior customer service experience to maximize market penetration, drive store growth, and increase sales and profitability.

Provide daily leadership and foster a culture of employee engagement.

Partner with teammates to drive store initiatives.

Care about people and profit.

Support learning and career growth within the team.

Lead a successful team, support the store manager, and manage operations in a fast-paced retail environment.

Manage store operations to maximize sales, profits, and customer satisfaction.

Build, coach, train, and engage the team to deliver excellent customer care and business results.

Oversee inventory protection, asset management, safety, and operational issues.

Ensure cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.

Implement operational and marketing programs, aiming for continuous process improvement.

Grow customer relationships and ensure positive experiences both in-store and over the phone.

Qualifications

High school diploma or equivalent; technical or trade courses are a plus.

Experience or willingness to learn about the automotive aftermarket or related hobbies.

Passion for customer care and building long-term relationships.

Ability to thrive in a fast-paced, complex environment.

Knowledge of inventory management systems.

Ability to lift up to 60 lbs.

Preferred: automotive industry background, ASE certifications, NAPA Know How, experience in retail or related fields.

Why NAPA?

Competitive health benefits and 401K.

Stable, Fortune 200 company with a family-oriented culture.

Opportunities for career development and leadership support.

Interested in future opportunities? Join our Talent Community at jobs.genpt.com or create email alerts for new postings.

GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail

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