Genuine Parts Company
Benefits Administration Manager
Genuine Parts Company, Atlanta, Georgia, United States, 30383
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Benefits Administration Manager
role at
Genuine Parts Company
4 days ago Be among the first 25 applicants
Job Summary The Manager, Benefits Administration oversees and optimizes the administration of outsourced employee benefit programs including health and wellbeing, financial security, and other voluntary benefit programs. The Benefits Administration Manager is accountable for ensuring seamless collaboration with internal stakeholders and vendors to deliver world-class benefits service delivery and experiences. This role manages vendor relationships, conducts ongoing audits to proactively identify and resolve complex issues, acts as an escalated point of contact for key stakeholders and complex escalations, and maintains data integrity across systems.
Responsibilities Benefits Issue Escalation Resolution
Identify, analyze, and resolve complex issues related to benefit systems, data integration, and process flows
Lead internal partners (e.g., Benefits COE, HR systems, Payroll, and People Partners) and external vendors to troubleshoot errors and drive resolution in a timely manner
Proactively identify and address root causes of recurring issues and implement process improvements
Act as a subject matter expert in benefit-related escalations and compliance issues
Compliance Management
Stay updated on federal and state regulations (e.g., ERISA, ACA) regarding employee benefits to ensure compliance
Monitor plan administration to proactively identify and address potential compliance issues
Conduct regular audits of benefit plans to maintain accuracy and adherence to regulations
Ensure required compliance reports and activities are executed in accordance with applicable regulations
Reporting and Analysis
Track benefit plan utilization and costs to identify areas for optimization
Analyze trends in employee benefit usage and make recommendations to management based on data
Prepare analytical insights and reports on benefit plan performance and cost projections for stakeholders to support decision making and strategic planning
Monitor and audit system data to proactively identify and correct discrepancies
Project Management and Implementation
Responsible for execution of ongoing business as usual projects (e.g., Benefits Annual Enrollment) and specialized, ad-hoc projects as needed
Identify and execute projects to optimize benefits administration
Act as a benefits subject matter expert to support non-benefit related project needs
Qualifications
Bachelor’s degree in Human Resources Administration, Business Administration, or related field
Minimum 10 years of experience in benefits management/benefits administration
Proven expertise in multiple disciplines of benefits including health, wellness, retirement, and insurance
Demonstrated critical and analytical thinking and problem-solving skills to address complex issues
Ability to collaborate across organizational boundaries with diverse stakeholders
Excellent interpersonal communication skills and ability to build trust and credibility
Proficiency in HR systems including Workday and understanding of data flows and integrations
Customer-centric mindset
Experience with case management technologies used to support customer experience
Preferred Qualifications
Master’s degree in Human Resources or Business Administration
Benefits Administration-related certifications (e.g., Certified Employee Benefit Specialist, Certified Benefits Professional, Group Benefits Associate)
Leadership
Embodies values: serve, perform, influence, respect, innovate, team
Effective communicator, motivating and inspiring others
Results-oriented, focused on customer success
Strategic thinker and forward planner
Physical Demands / Working Environment
Must be able to work in a corporate office environment
Not the right fit? Join our Talent Community or create an account on jobs.genpt.com to receive email alerts for future opportunities.
GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr
Benefits Administration Manager
role at
Genuine Parts Company
4 days ago Be among the first 25 applicants
Job Summary The Manager, Benefits Administration oversees and optimizes the administration of outsourced employee benefit programs including health and wellbeing, financial security, and other voluntary benefit programs. The Benefits Administration Manager is accountable for ensuring seamless collaboration with internal stakeholders and vendors to deliver world-class benefits service delivery and experiences. This role manages vendor relationships, conducts ongoing audits to proactively identify and resolve complex issues, acts as an escalated point of contact for key stakeholders and complex escalations, and maintains data integrity across systems.
Responsibilities Benefits Issue Escalation Resolution
Identify, analyze, and resolve complex issues related to benefit systems, data integration, and process flows
Lead internal partners (e.g., Benefits COE, HR systems, Payroll, and People Partners) and external vendors to troubleshoot errors and drive resolution in a timely manner
Proactively identify and address root causes of recurring issues and implement process improvements
Act as a subject matter expert in benefit-related escalations and compliance issues
Compliance Management
Stay updated on federal and state regulations (e.g., ERISA, ACA) regarding employee benefits to ensure compliance
Monitor plan administration to proactively identify and address potential compliance issues
Conduct regular audits of benefit plans to maintain accuracy and adherence to regulations
Ensure required compliance reports and activities are executed in accordance with applicable regulations
Reporting and Analysis
Track benefit plan utilization and costs to identify areas for optimization
Analyze trends in employee benefit usage and make recommendations to management based on data
Prepare analytical insights and reports on benefit plan performance and cost projections for stakeholders to support decision making and strategic planning
Monitor and audit system data to proactively identify and correct discrepancies
Project Management and Implementation
Responsible for execution of ongoing business as usual projects (e.g., Benefits Annual Enrollment) and specialized, ad-hoc projects as needed
Identify and execute projects to optimize benefits administration
Act as a benefits subject matter expert to support non-benefit related project needs
Qualifications
Bachelor’s degree in Human Resources Administration, Business Administration, or related field
Minimum 10 years of experience in benefits management/benefits administration
Proven expertise in multiple disciplines of benefits including health, wellness, retirement, and insurance
Demonstrated critical and analytical thinking and problem-solving skills to address complex issues
Ability to collaborate across organizational boundaries with diverse stakeholders
Excellent interpersonal communication skills and ability to build trust and credibility
Proficiency in HR systems including Workday and understanding of data flows and integrations
Customer-centric mindset
Experience with case management technologies used to support customer experience
Preferred Qualifications
Master’s degree in Human Resources or Business Administration
Benefits Administration-related certifications (e.g., Certified Employee Benefit Specialist, Certified Benefits Professional, Group Benefits Associate)
Leadership
Embodies values: serve, perform, influence, respect, innovate, team
Effective communicator, motivating and inspiring others
Results-oriented, focused on customer success
Strategic thinker and forward planner
Physical Demands / Working Environment
Must be able to work in a corporate office environment
Not the right fit? Join our Talent Community or create an account on jobs.genpt.com to receive email alerts for future opportunities.
GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr