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Sentral

Director of Building Services

Sentral, San Jose, California, United States, 95199

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Director of Building Services

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Sentral

About Sentral Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights — we call it Home+. Our one‑of‑a‑kind communities offer unrivaled locations, innovative tech‑enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees: we are service first, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth, and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth.

Position Overview & Responsibilities At Sentral, we are building a team of people‑first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can‑do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution‑oriented, and have strong ownership of their work. The

Director of Building Services

is expected to have fantastic organizational and time‑management skills, natural leadership, and strong communication skills. The role reports to the General Manager. This is an in‑person position located on site of the property.

What You’ll Do

Uphold Sentral’s standards, best practices, policies and procedures, and the value of excellence in customer service

Prioritize a strong customer service outlook through personal contact with residents and guests

Coordinate daily with the General Manager on overall maintenance projects

Inspect sites regularly to identify problems and necessary maintenance

Prepare weekly maintenance schedules and allocate work based on forecasted workloads

Employ, supervise and train Building Services team members

Coordinate daily cleaning and maintenance activities

Oversee all repairs and ensure that work is completed on time

Maintain all inventory and equipment, and ensure proper storage

Comply with all health and safety regulations and practices

Conduct preventative maintenance work

Conduct follow‑ups on all maintenance and repair work

Conduct safety inspections as scheduled

Establish strategies to meet workload demands on time

Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters)

Provide 24/7 support to the Maintenance team

Perform other related duties and assignments as needed and assigned

Skills and Experience

2+ years of prior experience as a Maintenance Manager/Director

Strong knowledge of building trades, cleaning procedures and maintenance

Solid understanding of health and safety regulations and practices

Effective budgeting and performance management skills

Fantastic organizational and leadership skills

Excellent communication and interpersonal skillsMust work well under pressure and meet tight deadlines

Computer literate with capabilities in email, MS Office and related communication tools

Great time‑management skills

Strong decision‑making and problem‑solving skills

Community Team Perks & Benefits

Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date. There is one fully company‑paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre‑tax dollars.

Premiums apply for spouse, dependent, or family coverage plans

Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match.

Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands.

Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.

Deep Savings: All team members receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!

Physical Demands

Ascend/descend a ladder to complete various maintenance tasks

Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time

Work in a space that includes indoor and outdoor spaces, with and without covering

Move throughout the property as needed

Transport boxes and equipment weighing up to 20 pounds

Communicate with other persons in the building

Observe details in surrounding areas and on a screen

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, transgender status, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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