Wiley University
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Student Accounts Coordinator
role at
Wiley University
Key Responsibilities
Process student payments, deposits, and refunds in accordance with institutional and state policies.
Assist in the preparation, review, and distribution of student billing statements and account notifications.
Respond to student and parent inquiries regarding account balances, payment plans, and billing issues.
Support the Bursar with account reconciliations, audit preparation, and daily cash balancing.
Maintain accurate and confidential financial records in the student information system.
Coordinate with Financial Aid, Admissions, and Registrar offices to ensure proper posting and application of charges and credits.
Process third-party payments, tuition waivers, and adjustments as authorized.
Assist with cashier operations, including handling cash, checks, credit card payments, and electronic transactions.
Identify and help resolve account discrepancies or errors in a timely manner.
Participate in continuous process improvements and contribute to the efficiency of the Student Accounts Office.
Qualifications
Associate’s degree required; Bachelor’s degree in Accounting, Business Administration, or related field preferred.
Two (2) years of experience in student accounts, cashiering, or financial services preferred.
Strong attention to detail, accuracy, and confidentiality.
Excellent interpersonal and communication skills with a focus on customer service.
Proficiency with Microsoft Office and experience with student information or financial systems (e.g., Banner, Colleague, PeopleSoft) preferred.
Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
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Student Accounts Coordinator
role at
Wiley University
Key Responsibilities
Process student payments, deposits, and refunds in accordance with institutional and state policies.
Assist in the preparation, review, and distribution of student billing statements and account notifications.
Respond to student and parent inquiries regarding account balances, payment plans, and billing issues.
Support the Bursar with account reconciliations, audit preparation, and daily cash balancing.
Maintain accurate and confidential financial records in the student information system.
Coordinate with Financial Aid, Admissions, and Registrar offices to ensure proper posting and application of charges and credits.
Process third-party payments, tuition waivers, and adjustments as authorized.
Assist with cashier operations, including handling cash, checks, credit card payments, and electronic transactions.
Identify and help resolve account discrepancies or errors in a timely manner.
Participate in continuous process improvements and contribute to the efficiency of the Student Accounts Office.
Qualifications
Associate’s degree required; Bachelor’s degree in Accounting, Business Administration, or related field preferred.
Two (2) years of experience in student accounts, cashiering, or financial services preferred.
Strong attention to detail, accuracy, and confidentiality.
Excellent interpersonal and communication skills with a focus on customer service.
Proficiency with Microsoft Office and experience with student information or financial systems (e.g., Banner, Colleague, PeopleSoft) preferred.
Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
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