Cultural Care Au Pair
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Sales Support Coordinator
role at
Cultural Care Au Pair . Cultural Care is the leading au pair agency and is seeking a motivated and enthusiastic individual to join our dynamic sales team based out of our Boston office. This is an excellent opportunity for someone eager to learn and grow within the sales and customer‑centric industry. As a Sales Trainee and Sales Support Coordinator, you will gain hands‑on experience working with many of our customer‑facing teams that talk with prospective host families, including our Program Education and Placement teams. You will gain a deep understanding of our sales and customer journey while educating customers about this unique cultural exchange and childcare solution.
Key Responsibilities
Sales Support
Work closely with our sales team in various tasks, including:
Responding to customer inquiries and requests
Supporting families before their au pair arrives
Sales Development
Learn to identify and nurture sales opportunities and manage pipeline/case load
Develop effective communication and sales skills
Build strong relationships with customers and colleagues
Salesforce
Maintain accurate records of sales activities and customer interactions
Utilize Salesforce to track progress and manage day‑to‑day activities
Training and Development
Participate in a comprehensive training on our product, teams, and sales strategy
Develop a deep understanding of our customers and their needs
Actively participate in team meetings, shadow experienced sales representatives, and assist with administrative tasks as needed
Hands‑on training, including jumping in to support the team where it is most needed at the time
Who You Are / Qualifications
Sales intelligence
Passion for helping families and cultural exchange
Thrives in a deadline‑driven environment, embracing competition and the excitement of monthly sales and growth targets
Organization and time management: demonstrates strong organizational skills and can efficiently manage daily phone, SMS, and email outreach
Innovative and solutions‑oriented mindset—ability to use setbacks as fuel to explore new approaches and overcome obstacles
Why you’ll love working here: Perks, Benefits, and more!
Commitment to professional growth: robust monthly calendar of trainings and workshops
Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
Exciting business travel opportunities
25% company match on your 401(k) contributions
Market‑leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Access to fertility care and family‑building support
Wellness benefits, including a yearly fitness reimbursement
Frequent social and learning events, including access to our employee‑run resource groups
Robust Employee Assistance Program
Tenure‑based sabbatical eligibility
Company product discounts (travel, language schools, Au Pair program, and more)
Discounts at local venues and businesses
Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home on Fridays
Compensation: $50,000-$52,000 base salary, based on experience, plus bonus potential
About Cultural Care Au Pair At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons, we invite you to be a part of our global team of problem‑solvers, relationship‑builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time.
Cultural Care Au Pair is associated with EF Education First, the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—create students of the world, and turn dreams into international opportunities.
An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you.
#J-18808-Ljbffr
Sales Support Coordinator
role at
Cultural Care Au Pair . Cultural Care is the leading au pair agency and is seeking a motivated and enthusiastic individual to join our dynamic sales team based out of our Boston office. This is an excellent opportunity for someone eager to learn and grow within the sales and customer‑centric industry. As a Sales Trainee and Sales Support Coordinator, you will gain hands‑on experience working with many of our customer‑facing teams that talk with prospective host families, including our Program Education and Placement teams. You will gain a deep understanding of our sales and customer journey while educating customers about this unique cultural exchange and childcare solution.
Key Responsibilities
Sales Support
Work closely with our sales team in various tasks, including:
Responding to customer inquiries and requests
Supporting families before their au pair arrives
Sales Development
Learn to identify and nurture sales opportunities and manage pipeline/case load
Develop effective communication and sales skills
Build strong relationships with customers and colleagues
Salesforce
Maintain accurate records of sales activities and customer interactions
Utilize Salesforce to track progress and manage day‑to‑day activities
Training and Development
Participate in a comprehensive training on our product, teams, and sales strategy
Develop a deep understanding of our customers and their needs
Actively participate in team meetings, shadow experienced sales representatives, and assist with administrative tasks as needed
Hands‑on training, including jumping in to support the team where it is most needed at the time
Who You Are / Qualifications
Sales intelligence
Passion for helping families and cultural exchange
Thrives in a deadline‑driven environment, embracing competition and the excitement of monthly sales and growth targets
Organization and time management: demonstrates strong organizational skills and can efficiently manage daily phone, SMS, and email outreach
Innovative and solutions‑oriented mindset—ability to use setbacks as fuel to explore new approaches and overcome obstacles
Why you’ll love working here: Perks, Benefits, and more!
Commitment to professional growth: robust monthly calendar of trainings and workshops
Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
Exciting business travel opportunities
25% company match on your 401(k) contributions
Market‑leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Access to fertility care and family‑building support
Wellness benefits, including a yearly fitness reimbursement
Frequent social and learning events, including access to our employee‑run resource groups
Robust Employee Assistance Program
Tenure‑based sabbatical eligibility
Company product discounts (travel, language schools, Au Pair program, and more)
Discounts at local venues and businesses
Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home on Fridays
Compensation: $50,000-$52,000 base salary, based on experience, plus bonus potential
About Cultural Care Au Pair At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons, we invite you to be a part of our global team of problem‑solvers, relationship‑builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time.
Cultural Care Au Pair is associated with EF Education First, the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—create students of the world, and turn dreams into international opportunities.
An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you.
#J-18808-Ljbffr