Mindlance is hiring: Phlebotomy - ENTRY Phlebotomist I in Miami

Overview The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life‑defining health decisions. The PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion, maintaining the integrity of the waiting area and assisting with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grow within the company. Responsibilities Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Maintain required records and documentation. Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills. Represent the face of the company and create an atmosphere of trust and confidence while explaining what to expect during scheduled procedures in a safe and accurate manner. Demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. Candidate Requirements Ability to handle patients with care and compassion while assisting with check‑ins in the lobby through either a self‑service kiosk or handheld tablet. Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered. Once Phlebotomy skills are obtained, perform with confidence both forensic and clinical specimen collection and processing duties following established practices and procedures. High level of customer service experience/skills are required – this is critical to the heart of the role. This is an entry position into Phlebotomy; candidates must be willing to learn this skill. If they are only wanting to work in a front desk or greeter position and are not willing to learn Phlebotomy, please do not apply. Education High school diploma or equivalent (required). Experience & Skills Minimum of 1–2 years of client‑facing customer service (Retail, Home Health Aide, etc.) required. Prior Phlebotomy experience is NOT required. Keyboard/data entry experience is a must. EEO Statement Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of minority, gender, disability, religion, LGBTQI, age, veterans. While Mindlance is an equal opportunity employer, our clients require that we conduct background checks on all hires who receive a contingent offer of employment. It is understood that any offer extended by Mindlance is contingent on meeting the requirements set forth by the client which may include, but are not necessarily limited to: criminal history, social‑security‑number verification, employment verification, motor‑vehicle records, education verification, professional licensure where applicable, and debarment authorities. This process is conducted to verify the accuracy of the information provided by the candidate. A guilty misdemeanor or felony conviction on an applicant's record does not in any way render the applicant ineligible for hire; however all convictions will be escalated to the compliance team. Offer of Employment Process When offering employment to a successful candidate, Mindlance staff is responsible to inform the candidate of the client's intent to extend a contingent offer of employment. Upon successful completion of the background check, drug screen, and submission of all Mindlance paperwork along with any client‑specific documents, the associate will be cleared for assignment. Once the start instructions are received—typically the Friday prior to the candidate's start date—the associate will receive starting instructions from the account management team. #J-18808-Ljbffr