Job Type Full-timeDescriptionJob Summary The Patient Transportation Driver is responsible for coordinating intake, outpatient, clinical, medical, and case management teams to connect patients with the services they require. The Patient Transportation Driver is often the first representative of Axiom Care that a patient will meet and must be able to conduct themselves with professionalism and show compassion for our patients. Duties/Responsibilities Pick up patients from hospitals, police stations, jails, other medical facilities, and Axiom referral partners, and transport them to the appropriate Axiom facility. Help orient new patients to Axiom facility - introduce patients to treatment team, give tour of facility, describe rules and schedules, etc. De-escalate crisis situations as needed. If/when appropriate, draw from personal recovery experience to encourage patients to actively seek recovery. Safely transport patients to and from off-site appointments as needed. Provide basic case management to patients as needed, including appointment scheduling, enrollment in public assistance programs, and aftercare planning. Transport client's post-treatment to their next treatment setting and ensure warm hand-off with receiving facility, whether another Axiom facility or not. Outreach and build relationships with representatives of Axiom's referral partners, presenting self professionally. Assist with patient intake and outpatient process as needed, including property inventory, patient orientation, and EMR onboarding. Act as front-desk receptionist when needed by greeting visitors, answering incoming calls, and directing facility staff as needed. Performs other duties as assigned by management. Disclaimer The above is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions RequirementsRequired Skills/Abilities Ability to demonstrate unwavering empathy, compassion, and friendliness with every Axiom client. Proficient computer literacy Proficient with Microsoft Office Suite or related software. Education and Experience Minimum of a HS Diploma or equivalent is required 1-year behavioral health experience OR personal or professional experience with substance abuse treatment required. Must have a valid AZ Driver's license with 39-month clear MVR CPR/First Aid certification is required. Physical Requirements: Physically able to drive a vehicle for prolonged periods of time. Must be able to lift and move luggage weighing up to 50 pounds.
Axiom Care