InfoSend has been a trusted provider of cutting-edge eBilling, ePayment, Data Processing, BillPrint & Mail services since 1996. Our services are designed to help organizations simplify their processes and streamline their operations. With strong presence in CA, TX, FL, IL, and MA, we are expanding rapidly and attracting top talent from across the country. Our team of over 230 dedicated professionals includes many long-term employees who are committed to delivering exceptional results for our clients.At InfoSend, we pride ourselves on fostering a culture of belonging and inspiration. We believe in creating an environment where employees can thrive, achieve their full potential, and build fulfilling careers. We are deeply committed to diversity, collaboration, growth, and mobility, and we work hard to create an inclusive workplace where everyone can feel valued and respected. Join us today and become part of a team that is changing the game in the world of eBilling and beyond.The Mail Insert Operator is responsible for all aspects of fulfillment related to client mail production. Mail Insert Operators must read and understand the job instructions, ensure the use of correct materials, verify job contents and counts, tray and palletize mail, and are responsible for setting and applying the correct postage rates for mailing. The Mail Insert Operator is also responsible for identifying and escalating any potential issues which lead to inaccurate or otherwise incorrect mailing.Hours: Monday-Friday/2nd Shift 12:30pm-9:00pmWhat we offer:Medical, dental, vision, and life insuranceSupplemental InsuranceFlexible Spending Account401(k) with generous company matchBonus OpportunityPTO, Sick and Holiday PayCasual Work EnvironmentWork-life BalanceOpportunity for growthEmployee Assistance ProgramStability!!ResponsibilitiesCoordinate and prepare projects for mail insertionSort, tray, and palletize mail according to USPS regulationsBe responsible for operating high-speed, high volume Bell and Howell and Pitney Bowes machine that use bar code scanning and camera validation in a demanding high speed environment.Work in a team effort to achieve meeting established Service Level Agreement (SLA) standardsPerform quality checks to verify job contents and counts and place mail in deliverable mail trays to ensure compliance with USPS regulationsMonitor mail inserting machines to ensure all mail pieces meet established mailing/quality standardsPerform daily maintenance and provide basic troubleshooting of the machine as well as make any minor machine adjustments for efficient operationMaintain high-quality standards on all production and test jobsComplete and file daily reports which include QC Logs, re-prints logs, and other USPS and production reports and documentationEnsure that postage is completely reconciled for every job (General Delivery International mail)Maintain peak efficiency while operating equipmentEnsure that correct production materials are being usedEnsure all production materials are put away upon completion of the jobParticipate in other production activities as needed, such as hand inserting, spoiled postage envelopes, cross training etc.Maintain a clean work area, as well as other duties and responsibilities, assigned by the Production Lead/supervisorOther duties as assigned.Qualifications:High School Diploma or equivalent experienceBasic math is requiredAbility to work in a fast-paced processing environment and adhere to deadlinesAbility to process, comprehend and follow detailed instructionsMust be able to read and understand job ticket details and perform correct duties for the inserter, including set-up and minor maintenanceBe able to stand for long periods and time and lift occasionally 45 lbs.Ability to take initiative, be self-motivated, and work independentlyBi-lingual in English and Spanish is a plusMust be able to pass a drug screen, E-Verify, and background check***We are an equal opportunity employer***Job Type: Full-timePay: $17.00 - $22.00 per hourPhysical Demands:While performing the duties of this job the employee is regularly required to reach with hands and arms and talk or hear. The employee is required to stand and walk. The employee is occasionally required to lift up to 35 pounds. The vision requirements include: close visionTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
InfoSend, Inc.