Snap-On Tools
SENIOR SALES ENGINEER (Software Applications)
Snap-On Tools, Rochester Hills, Michigan, United States
Overview
Snap-on Business Solutions (a group under Repairs, Systems, and Information (RS&I) Division, under Snap-on Incorporated). Location: Rochester Hills, MI facility Responsible for maintaining and growing Snap-on Business Solutions (NEXIQ Technologies brand) with large and medium size fleets. Develops and manages customer-specific sales strategies, prospects, and develops new customers in the current fleet market, while identifying new potential fleet customers. Applies technical and sales knowledge along with company policies/procedures in direct support to customers. Annual sales goal: $3-5 million. Responsibilities
Develop new fleet customers with new accounts and companies. Maintain up-to-date knowledge of fleet needs, industry trends, competitive products, and current technology. Communicate and work effectively with both internal and external sales channels to increase market share for EQS fleet programs. Develop and implement new and expanded sales and marketing strategies to increase business. Maintain an in-depth understanding of EQS products and applications. Demonstrate and present diagnostic products to public forums. Expand the revenue base, meet revenue targets, and expand the NEXIQ product base, leading NEXIQ into new markets. Ability to fulfill above-average customer expectations. Ensure timely submission of proposals, react to issues that may negatively impact the success of sales and strategic efforts, provide insight into account activity, personnel involved, and evaluate strategies used. Forecast revenue and provide feedback on efforts required to prevent shortfalls. Respond to and correct issues that hinder success. Develop account plans, report activities, solicit assistance, report needs, recommend new procedures or policy changes, and obtain necessary approvals. Understand product costs, long lead-time parts, production schedules, and the impact of forecasts, as well as the product development process and the roles of product management and the RSM. Maintain the company's branding and reputation for high-quality products. Assist in developing product and company collateral with the marketing department's graphics and media specialists. Report activities and coordinate with other sales personnel regarding tactics and strategies, sharing customer and market data that may impact corporate sales and strategic efforts. Develop relationships, identify revenue opportunities, and craft strategies to obtain high-margin profitable contracts with organizations. Qualifications
Strong communication skills, with the ability to teach and explain ideas and concepts to customers with varying levels of technical knowledge. Bachelor's degree in a relevant field or equivalent experience; e.g., B.A. in Computer Science (Software Application Development), Business/Sales Management. 5-7 years of sales experience in the commercial vehicle, automotive service tools, and/or equipment industry. Highest character, honesty, personal responsibility, and accountability. Proficiency in a wide range of business software such as MS Word, Excel, PowerPoint, Project, and possibly Visio. Familiarity with computer interfaces, platforms, and software techniques. Ability to demonstrate vehicle repair (diagnostic) equipment. Excellent communication and writing skills, with the ability to teach and explain technical concepts to customers. Superlative presentation, account management, customer relations, organizational skills, including planning, coordinating, and prioritizing. May require extensive overnight travel. Relies on experience and judgment to plan and accomplish goals.
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Snap-on Business Solutions (a group under Repairs, Systems, and Information (RS&I) Division, under Snap-on Incorporated). Location: Rochester Hills, MI facility Responsible for maintaining and growing Snap-on Business Solutions (NEXIQ Technologies brand) with large and medium size fleets. Develops and manages customer-specific sales strategies, prospects, and develops new customers in the current fleet market, while identifying new potential fleet customers. Applies technical and sales knowledge along with company policies/procedures in direct support to customers. Annual sales goal: $3-5 million. Responsibilities
Develop new fleet customers with new accounts and companies. Maintain up-to-date knowledge of fleet needs, industry trends, competitive products, and current technology. Communicate and work effectively with both internal and external sales channels to increase market share for EQS fleet programs. Develop and implement new and expanded sales and marketing strategies to increase business. Maintain an in-depth understanding of EQS products and applications. Demonstrate and present diagnostic products to public forums. Expand the revenue base, meet revenue targets, and expand the NEXIQ product base, leading NEXIQ into new markets. Ability to fulfill above-average customer expectations. Ensure timely submission of proposals, react to issues that may negatively impact the success of sales and strategic efforts, provide insight into account activity, personnel involved, and evaluate strategies used. Forecast revenue and provide feedback on efforts required to prevent shortfalls. Respond to and correct issues that hinder success. Develop account plans, report activities, solicit assistance, report needs, recommend new procedures or policy changes, and obtain necessary approvals. Understand product costs, long lead-time parts, production schedules, and the impact of forecasts, as well as the product development process and the roles of product management and the RSM. Maintain the company's branding and reputation for high-quality products. Assist in developing product and company collateral with the marketing department's graphics and media specialists. Report activities and coordinate with other sales personnel regarding tactics and strategies, sharing customer and market data that may impact corporate sales and strategic efforts. Develop relationships, identify revenue opportunities, and craft strategies to obtain high-margin profitable contracts with organizations. Qualifications
Strong communication skills, with the ability to teach and explain ideas and concepts to customers with varying levels of technical knowledge. Bachelor's degree in a relevant field or equivalent experience; e.g., B.A. in Computer Science (Software Application Development), Business/Sales Management. 5-7 years of sales experience in the commercial vehicle, automotive service tools, and/or equipment industry. Highest character, honesty, personal responsibility, and accountability. Proficiency in a wide range of business software such as MS Word, Excel, PowerPoint, Project, and possibly Visio. Familiarity with computer interfaces, platforms, and software techniques. Ability to demonstrate vehicle repair (diagnostic) equipment. Excellent communication and writing skills, with the ability to teach and explain technical concepts to customers. Superlative presentation, account management, customer relations, organizational skills, including planning, coordinating, and prioritizing. May require extensive overnight travel. Relies on experience and judgment to plan and accomplish goals.
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