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Essen Health Care

Patient Navigator

Essen Health Care, New York, New York, us, 10261

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Overview

Essen Health Care

is an integrated healthcare delivery organization that provides high quality, compassionate, and accessible medical care to many of the most under-served residents of New York State. Guided by a population health model of care delivery, Essen’s patient-centric approach is focused on meeting patient needs in all care settings. Founded in 1999, Essen clinicians provide care in all five boroughs of New York City. With 150 primary and specialty care physicians and almost 100 advanced clinicians. Job Summary

The Patient Navigator will provide care coordination services to members with chronic health conditions. The Patient Navigator will act as an intermediary between providers and members, serving in numerous roles such as educator, evaluator, service coordinator, community resource researcher, and more. Responsibilities

Conduct outreach activities specifically to the loss to care patients. Conduct community outreach visits to patients. Provide expedited visits to patients for urgent situations such as hospitalization. Assist in busy Medical Office. Call, schedule, and confirm patient appointments. Enroll patients in Essen Health Care’s program. Assist in achieving fewer emergency room visits and hospitalizations, better coordination of services, and social service navigation. Conduct new patient assessment screenings consistent with the Scope of Service. Inform patients of Essen services and provide health education materials. Keep patients informed of the progress of scheduled appointments. Meet with patients in their homes, community sites, doctor’s office, and Health Home office. Work in the field. Qualifications

High School Diploma or Associate Degree in Health Care. 2 years of experience in healthcare, community health, social work, supportive housing, or other social service interventions. Excellent customer service, organizational, interpersonal, and communication skills. Ability to multi-task and work under multiple priorities and deadlines in a fast-paced environment. Proficiency with Word and Excel. Salary: $19-$20 an hour. Equal Opportunity Employer

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

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