The Reynolds and Reynolds Company
Entry Level Customer Training Specialist – Traveling
The Reynolds and Reynolds Company, Boston, Massachusetts, us, 02298
Entry Level Customer Training Specialist – Traveling
Job Description
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand each dealership’s needs. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow‑ups with recently installed customers from your home office.
Requirements
Bachelor's degree or equivalent experience
Ability to travel 80% of the time
Outgoing, friendly personality
Strong written and verbal communication skills
Must have reliable transportation and a valid driver’s license, with fewer than two moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Professional development and training
Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand each dealership’s needs. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow‑ups with recently installed customers from your home office.
Requirements
Bachelor's degree or equivalent experience
Ability to travel 80% of the time
Outgoing, friendly personality
Strong written and verbal communication skills
Must have reliable transportation and a valid driver’s license, with fewer than two moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Professional development and training
Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non‑smoking environment. Reynolds and Reynolds is an equal opportunity employer.
#J-18808-Ljbffr