Kahuna | Skills & Competency Management SaaS Platform
Enterprise Implementation Specialist
Kahuna | Skills & Competency Management SaaS Platform, Houston, Texas, United States, 77246
Base pay range
$70,000.00/yr - $75,000.00/yr
This range is provided by Kahuna | Skills & Competency Management SaaS Platform. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Who We Are At Kahuna, we help organizations unlock workforce potential through advanced skills management technology. Our modern platform enables enterprises across healthcare, energy, manufacturing, and other complex industries to gain deep insights into workforce capabilities, align talent to business needs, and optimize training and competency programs. The Customer Success team plays a critical role in delivering measurable value by driving adoption, operational efficiency, and strategic workforce transformation for our customers.
Role Overview As an Enterprise Implementation Specialist, you will lead complex, multi-site implementations of Kahuna's Skills Management platform, ensuring seamless deployment, rapid adoption, and long‑term customer success. This role blends project leadership, technical expertise, and business acumen to help organizations successfully navigate onboarding, data migration, system configuration, and change management. You will serve as a strategic partner to organizational leaders, guiding enterprises through workflow transformation and ensuring Kahuna delivers measurable business outcomes.
Key Responsibilities Enterprise Onboarding & Implementation Leadership
Lead end‑to‑end delivery of large‑scale, multi‑site implementations from kickoff through go‑live
Manage project scope, timelines, risks, and stakeholder expectations across complex enterprise environments
Solution Design & Governance
Facilitate solution design workshops to translate business objectives into scalable configurations of Kahuna's platform
Participate in governance processes, including Kahuna's internal Solution Design Board, to ensure quality and consistency of implementations
Integration & Data Management
Lead integration planning and execution with enterprise systems (HRIS, LMS, ERP) using API, SFTP, and other data transfer methods
Oversee secure data import/export, conduct validation checks, and ensure system interoperability
Change Management & Enablement
Partner with customer leaders to develop communication, training, and rollout strategies that accelerate adoption
Provide best practices for competency management, workforce planning, and operational transformation
Testing, Deployment & Go‑Live Support
Manage UAT cycles, go‑live readiness, and transition to production environments
Ensure customers are equipped for successful rollout across departments and locations
Value Realization & Continuous Improvement
Define and track key success metrics (e.g., time‑to‑value, adoption rates, operational efficiency)
Collaborate with Customer Success and Product teams to optimize customer value and identify expansion opportunities
Customer Advocacy & Strategic Partnership
Serve as a trusted advisor to managers and executives across industries
Influence product roadmap priorities by representing enterprise customer needs
Cross‑Functional Collaboration
Work closely with Sales, Product, Engineering, and Customer Success to ensure customers achieve desired outcomes and long‑term success with Kahuna
Requirements
3+ years of experience leading SaaS implementations, enterprise projects, or workforce technology deployments
Proven ability to manage multi‑site, multi‑stakeholder implementations with competing priorities and tight timelines
Strong understanding of organizational structures, workforce development, and competency‑based programs
Hands‑on experience with HRIS/LMS integrations, data migration, and system interoperability (API, SFTP, etc.)
Confident communicator who can engage both executive sponsors and technical teams with clarity and credibility
Analytical mindset with a bias for action — able to diagnose issues, problem‑solve quickly, and maintain forward momentum
Comfortable documenting business and technical requirements, creating reusable implementation templates, and contributing to process improvements
Preferred Qualifications
Experience implementing SaaS solutions within complex or regulated industries (Healthcare, Energy, or Manufacturing preferred)
Familiarity with enterprise systems and data flows across HRIS (Workday, SAP, Infor) and LMS platforms (Cornerstone, Relias, Docebo)
Proven ability to engage and influence senior stakeholders (Director to VP/C‑suite) during digital transformation initiatives
Strong understanding of data management, change enablement, and governance models in large organizations
Formal training or certification in Project or Change Management (e.g., PMP, Agile, Prosci) is a plus, but not required
Benefits Why Join Kahuna?
Impactful Work – Drive enterprise‑level workforce transformation and skills strategy for global organizations
Collaborative Culture – Work with passionate professionals committed to innovation, transparency, and customer success
Professional Growth – Build deep expertise in SaaS, large‑scale implementations, governance, and workforce analytics
Hybrid Flexibility – Houston‑based hybrid environment with occasional travel for key customer engagements
Seniority level
Associate
Employment type
Full‑time
Job function
Customer Service
Industries
IT Services and IT Consulting
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This range is provided by Kahuna | Skills & Competency Management SaaS Platform. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Who We Are At Kahuna, we help organizations unlock workforce potential through advanced skills management technology. Our modern platform enables enterprises across healthcare, energy, manufacturing, and other complex industries to gain deep insights into workforce capabilities, align talent to business needs, and optimize training and competency programs. The Customer Success team plays a critical role in delivering measurable value by driving adoption, operational efficiency, and strategic workforce transformation for our customers.
Role Overview As an Enterprise Implementation Specialist, you will lead complex, multi-site implementations of Kahuna's Skills Management platform, ensuring seamless deployment, rapid adoption, and long‑term customer success. This role blends project leadership, technical expertise, and business acumen to help organizations successfully navigate onboarding, data migration, system configuration, and change management. You will serve as a strategic partner to organizational leaders, guiding enterprises through workflow transformation and ensuring Kahuna delivers measurable business outcomes.
Key Responsibilities Enterprise Onboarding & Implementation Leadership
Lead end‑to‑end delivery of large‑scale, multi‑site implementations from kickoff through go‑live
Manage project scope, timelines, risks, and stakeholder expectations across complex enterprise environments
Solution Design & Governance
Facilitate solution design workshops to translate business objectives into scalable configurations of Kahuna's platform
Participate in governance processes, including Kahuna's internal Solution Design Board, to ensure quality and consistency of implementations
Integration & Data Management
Lead integration planning and execution with enterprise systems (HRIS, LMS, ERP) using API, SFTP, and other data transfer methods
Oversee secure data import/export, conduct validation checks, and ensure system interoperability
Change Management & Enablement
Partner with customer leaders to develop communication, training, and rollout strategies that accelerate adoption
Provide best practices for competency management, workforce planning, and operational transformation
Testing, Deployment & Go‑Live Support
Manage UAT cycles, go‑live readiness, and transition to production environments
Ensure customers are equipped for successful rollout across departments and locations
Value Realization & Continuous Improvement
Define and track key success metrics (e.g., time‑to‑value, adoption rates, operational efficiency)
Collaborate with Customer Success and Product teams to optimize customer value and identify expansion opportunities
Customer Advocacy & Strategic Partnership
Serve as a trusted advisor to managers and executives across industries
Influence product roadmap priorities by representing enterprise customer needs
Cross‑Functional Collaboration
Work closely with Sales, Product, Engineering, and Customer Success to ensure customers achieve desired outcomes and long‑term success with Kahuna
Requirements
3+ years of experience leading SaaS implementations, enterprise projects, or workforce technology deployments
Proven ability to manage multi‑site, multi‑stakeholder implementations with competing priorities and tight timelines
Strong understanding of organizational structures, workforce development, and competency‑based programs
Hands‑on experience with HRIS/LMS integrations, data migration, and system interoperability (API, SFTP, etc.)
Confident communicator who can engage both executive sponsors and technical teams with clarity and credibility
Analytical mindset with a bias for action — able to diagnose issues, problem‑solve quickly, and maintain forward momentum
Comfortable documenting business and technical requirements, creating reusable implementation templates, and contributing to process improvements
Preferred Qualifications
Experience implementing SaaS solutions within complex or regulated industries (Healthcare, Energy, or Manufacturing preferred)
Familiarity with enterprise systems and data flows across HRIS (Workday, SAP, Infor) and LMS platforms (Cornerstone, Relias, Docebo)
Proven ability to engage and influence senior stakeholders (Director to VP/C‑suite) during digital transformation initiatives
Strong understanding of data management, change enablement, and governance models in large organizations
Formal training or certification in Project or Change Management (e.g., PMP, Agile, Prosci) is a plus, but not required
Benefits Why Join Kahuna?
Impactful Work – Drive enterprise‑level workforce transformation and skills strategy for global organizations
Collaborative Culture – Work with passionate professionals committed to innovation, transparency, and customer success
Professional Growth – Build deep expertise in SaaS, large‑scale implementations, governance, and workforce analytics
Hybrid Flexibility – Houston‑based hybrid environment with occasional travel for key customer engagements
Seniority level
Associate
Employment type
Full‑time
Job function
Customer Service
Industries
IT Services and IT Consulting
#J-18808-Ljbffr