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Seattle Bank

Fintech Relationship Manager

Seattle Bank, Seattle, Washington, us, 98127

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Who We Are Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business and partner banking services. Our experienced team and open API, cloud-based core technology platform, deliver a boutique bank experience for clients with interwoven personal and business financial needs. Our highly configurable and scalable tech stack also supports partner banking that enables companies to embed banking transactions into their customer online experience. Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company, and the creator of CD Valet, a digital marketplace for Certificates of Deposit.

Job Type Full-time

Description Seattle Bank’s Partner Banking business helps fintechs, marketplaces and brands deliver financial services to their customers. A strategic element of our business, we are uniquely positioned to develop mutually beneficial partnerships due to our investment in configurable, scalable technology, strong regulatory posture, and disciplined risk management.

Position Summary The Fintech Relationship Manager will help develop and manage a portfolio of partnerships. Partnerships include embedded lending and deposit solutions, to include point-of-sale finance and other niches in which we generate profitable assets. This role operates at the true intersection of banking and technology and is a unique opportunity for an entrepreneurial commercial lender or other credit professional that wants to be part of the evolution of our industry.

Reports to the Head of Partnerships. Works closely with our credit, product, fintech risk and processing teams, and may direct the work of analysts on research, monitoring, and tracking. Liaises directly with other key internal stakeholders, including credit administration, compliance, BSA, IT and across the Bank with others as needed.

This position is located in our downtown Seattle office and requires full-time, in-person work.

Essential Duties Business Development

Evaluate and build new relationships

Perform initial discovery, develop pre-flights and lead up-front diligence on prospective partnerships

Prepare and deliver client-facing proposals

Represent the Bank at events or as a panelist or presenter

Transactions

Assist in evaluation of prospective partnerships

Prepare internal program recommendations, including new, renewals and program modifications.

Relationship Management

Develops and implement a relationship plan for each partner, consistent with our approval and business objectives, and proactively working to grow and strengthen our business relationships

Monitor and evaluate the partner’s progress and strategy evolution, evaluating, documenting and implementing partnership changes, and ongoing relationship management with the partner

Conduct regular meetings with partners to discuss results of activity, trends, volumes, new technology/enhancements, pricing changes, and monitoring results

Program Management

Ensure that all deliverables are met to and from our partners

Leads regular internal partner meetings, developing the agenda, providing updated dashboards and progress reports, and maintaining notes and follow-up priorities and tasks for managing the partnership

Performs periodic reviews of all partners and program targets and obtains required approvals

Prepares recommendations of program changes, engaging applicable stakeholders

Prepares Board reports that include profitability data and KPI/KRI data

Escalates performance shortfalls or red flags

Other tasks as assigned by Head of Partnerships

Requirements

Due to the collaborative nature of this position, it requires daily in-person work. After a 90‑day training period, this position allows for one day of work from home each week. No exceptions will be granted.

Bachelor’s degree or equivalent experience. Higher education is preferred.

5+ years' experience in financial services. 3+ years' experience in financial service partner, account, program or relationship management.

Knowledgeable of fintech ecosystem.

Knowledge of banking or similar industry such as wealth/investment management, insurance, etc., products and regulations.

Excellent written and verbal communication skills.

Proficient with PowerPoint and Excel, and able to quickly learn other relevant business systems.

Demonstrated ability to work as an individual while coordinating with departmental teams.

Ability to manage multiple tasks/projects and deadlines simultaneously.

Cooperative and professional attitude.

Ability to effectively present information and respond to questions from customers/partners, management, internal stakeholders or vendors.

Experience in project implementation or management preferred.

Seattle Bank Benefits

Medical/Vision, and Dental insurance

Life Insurance, Long Term Disability, Voluntary Life

401K with Bank contribution, Stock Award, and Incentive Opportunity

Paid Time Off:

Vacation – 3 Weeks

Sick Time – 1 hour per 40 hours worked

Holidays – 10 days

Transportation and fitness benefits

And fun, extra perks such as company social events, paid volunteer hours, quarterly incentive awards, and professional development opportunities.

Salary Description $90,000 - $150,000 per year

Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Business Development

Industries Banking

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