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Essen Health Care

Director, Training and Development

Essen Health Care, New York, New York, us, 10261

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Job Summary

The Director of Training and Development will assist in partnership with the Senior Director of Training, with the design, implementation, and evaluation of Essen’s enterprise-wide learning strategy which includes effectively leveraging AI technologies, with a specific focus on the deployment and optimal use of Microsoft Copilot and other generative AI tools. The role will focus on leveraging AI-driven learning tools to enhance staff engagement, onboarding, and professional growth. Reporting to the Senior Director, this leader will partner closely with operations, People & Culture, and clinical leadership to ensure training programs align with organizational goals, compliance standards, and workforce development priorities. Responsibilities

Execute the training and development strategy across clinical, administrative, and leadership functions. Integrate AI-based learning platforms and analytics to personalize training delivery and track employee development. Lead the design and rollout of AI-assisted onboarding programs that accelerate readiness for new hires. Partner with department heads to identify skill gaps and create targeted learning pathways. Manage the Learning Management System and ensure consistent content quality, tracking, and reporting. Execute measurable learning outcomes and performance metrics to evaluate training effectiveness. Collaborate with the Senior Director and HR leaders to align training programs with talent management, succession planning, and organizational goals. Stay current with emerging technologies, compliance requirements, and healthcare education trends. Manage a team of trainers, instructional designers, and external training partners. Ensure all programs meet regulatory and accreditation requirements. Qualifications

Bachelor’s degree required; Master’s in Organizational Development, HR, or Education preferred. 8+ years of progressive experience in learning and development, talent management, or organizational effectiveness. Proven experience in AI-enhanced training, digital learning transformation, or technology-driven workforce development. Strong background in instructional design, adult learning theory, and learning measurement frameworks. Experience working in healthcare or a regulated industry preferred. Exceptional communication, leadership, and stakeholder management skills. Proficiency with LMS platforms and data analytics tools. Technical Proficiencies

Microsoft Office

Advanced Excel

eClinical Works AI Expertise

Deep technical understanding of AI/ML concepts, particularly generative AI and Large Language Models (LLMs) like those powering Microsoft Copilot. Hands‑on experience with Microsoft 365 Copilot with the ability to translate technical expertise into practical business outcomes.

Preferred Systems Experience

UKG Twilio Flex Location

2626 Halperin Avenue. Reports To

Senior Director, Training & Development. Employment Type

Full-Time. Equal Opportunity Employer

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

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