Duly Healthcare
Overview
Epic Optime
Hybrid Schedule: Downers Grove with Local Travel as Needed for business needs.
Optime Certificaton Required
The Epic Optime Systems Analyst II is responsible for configuring, documenting, testing, modifying, and maintaining Epic applications. The Epic Optime Systems Analyst II works with other analysts and operational counterparts to maintain continuity in process and in support of our integrated Epic electronic medical record. Epic Systems Analyst II positions actively participate in new system enhancement projects along with managing tickets and maintaining the system. Project work may be independent and or guided by more senior members of the Epic team, depending on complexity.
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as subject matter expert in ambulatory surgery/procedural workflows (GI, Pain, etc.) across all phases of care
Manage and optimize case entry, case scheduling, preference cards, implants, inventory, and materials management
Support and enhance components including grease boards, e-consents, Slicer Dicer, Workbench Reporting, workflow engine rules, menus, activities, navigators, and flowsheets
Provide technical and operational support across 2–3 Epic modules
Dedicate ~60% of time to operational support and quarterly system updates
Dedicate ~20% of time to enhancements and project-based optimization
Act as liaison between I&T and clinical operations to identify functional and technical improvement opportunities
Investigate complex errors and coordinate detailed root‑cause resolutions
Document workflows and system tools with clarity and consistency
Serve as subject matter expert in Epic Optime/ASC within cross‑functional IT project teams
Participate in release note review, testing, and execution for quarterly updates and system upgrades
Provide after‑hours on‑call support on rotation
Mentor Analyst I team members and support vendors on internal processes and technical practices
KNOWLEDGE, SKILLS AND ABILITIES
Strong aptitude for deep systems analysis, logic‑based thinking, and structured problem‑solving
Confidence in decision‑making, escalation, and cross‑functional collaboration
High attention to detail, with a preference for consistent and scalable solutions
Ability to translate end‑user needs into technical workflows and tools
Clear, direct communication skills across technical and clinical stakeholders
Motivated by continuous improvement and operational excellence
Qualifications EDUCATION and/or CERTIFICATION/LICENSURE
Bachelor’s Degree preferred; equivalent experience considered
Epic Optime Certification required (additional Epic certifications preferred)
Surgical/procedural workflow experience preferred
EXPERIENCE
2+ years required (4+ preferred) of hands‑on experience in Epic Optime/ASC workflows
Familiarity with build, implementation, and support of clinical and surgical operations
Experience supporting process improvements, reporting, and credentialing workflows within surgical/procedural environments
Strong background in healthcare operations and technology coordination
The compensation for this role includes a base pay range of $67,953.60 - $101,930.40, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
#J-18808-Ljbffr
Hybrid Schedule: Downers Grove with Local Travel as Needed for business needs.
Optime Certificaton Required
The Epic Optime Systems Analyst II is responsible for configuring, documenting, testing, modifying, and maintaining Epic applications. The Epic Optime Systems Analyst II works with other analysts and operational counterparts to maintain continuity in process and in support of our integrated Epic electronic medical record. Epic Systems Analyst II positions actively participate in new system enhancement projects along with managing tickets and maintaining the system. Project work may be independent and or guided by more senior members of the Epic team, depending on complexity.
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as subject matter expert in ambulatory surgery/procedural workflows (GI, Pain, etc.) across all phases of care
Manage and optimize case entry, case scheduling, preference cards, implants, inventory, and materials management
Support and enhance components including grease boards, e-consents, Slicer Dicer, Workbench Reporting, workflow engine rules, menus, activities, navigators, and flowsheets
Provide technical and operational support across 2–3 Epic modules
Dedicate ~60% of time to operational support and quarterly system updates
Dedicate ~20% of time to enhancements and project-based optimization
Act as liaison between I&T and clinical operations to identify functional and technical improvement opportunities
Investigate complex errors and coordinate detailed root‑cause resolutions
Document workflows and system tools with clarity and consistency
Serve as subject matter expert in Epic Optime/ASC within cross‑functional IT project teams
Participate in release note review, testing, and execution for quarterly updates and system upgrades
Provide after‑hours on‑call support on rotation
Mentor Analyst I team members and support vendors on internal processes and technical practices
KNOWLEDGE, SKILLS AND ABILITIES
Strong aptitude for deep systems analysis, logic‑based thinking, and structured problem‑solving
Confidence in decision‑making, escalation, and cross‑functional collaboration
High attention to detail, with a preference for consistent and scalable solutions
Ability to translate end‑user needs into technical workflows and tools
Clear, direct communication skills across technical and clinical stakeholders
Motivated by continuous improvement and operational excellence
Qualifications EDUCATION and/or CERTIFICATION/LICENSURE
Bachelor’s Degree preferred; equivalent experience considered
Epic Optime Certification required (additional Epic certifications preferred)
Surgical/procedural workflow experience preferred
EXPERIENCE
2+ years required (4+ preferred) of hands‑on experience in Epic Optime/ASC workflows
Familiarity with build, implementation, and support of clinical and surgical operations
Experience supporting process improvements, reporting, and credentialing workflows within surgical/procedural environments
Strong background in healthcare operations and technology coordination
The compensation for this role includes a base pay range of $67,953.60 - $101,930.40, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
#J-18808-Ljbffr