Contingentpros
Atlanta, United States | Posted on 04/03/2025
Lead programs and projects from initiation to completion, ensuring the delivery of innovative solutions aligned with client priorities
Set up and lead effective governance and PMO processes, overseeing decision-making, deliverables, stage gates, schedule, resources, and costs
Showcase collaborative leadership skills, interpersonal skills, coaching skills, cross-team management skills
Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage innovation
Build relationship with Program Leadership with effective communication and soft skills
Assess and implement improvements in business processes within and across functions
Demonstrating superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills to ensure successful client projects and team performance.
Client Engagement
Actively build positive, collaborative relationships with clients to understand their business priorities and meet the delivery expectations and quality.
Identify stakeholders across customer and internal teams and perform deep stakeholder analysis including resource backfills and resource contingency planning.
Identify and address client needs by developing impactful client relationships
Effectively manage Client feedback and address Client escalations
Team Management
Build and manage cross functional project teams with diverse expertise across Business and Technology, ensuring alignment with broader business goals and strategies.
Monitor and manage team goals and performance, providing guidance/mentorship/ coaching as per the global delivery model
Managing resources across multiple geographies
Building and developing diverse and inclusive teams
Program Planning, Scope Management and Execution
Take end to end accountability in planning, orchestrating and execution of program objectives, goals and scope
Ensure quality project delivery under the agreed budget and scope
Develop integrated project plans and drive teams towards on-time delivery
Set up project governance structure and rhythm according to services delivery methodology.
Create milestone-based delivery plans/models aligning to the global delivery model
Define task level details and accountability across various sub-tracks within program
Define milestone entry and exit criteria for the program.
Identify and drive client ownership, responsibilities and commitments as per agreed RACI matrix
Take a lead at effort estimation and resource assignment according to SOW and project commitment.
Advise clients proactively on upcoming quarterly upgrades and other Oracle dependencies as per the project milestones
Responsible for effective communication and change management with clients and all stakeholders to align on planned cut over activities/shut-down phases/black out periods
Proven ability in Client Conflict Management, Risk Mitigation and Resolution
Proven ability to deep-dive into existing and potential functional/technical problem areas (Finance/Supply Chain), developing corrective course of action
Preparing and presenting complex Project documentation with accuracy
Understanding and replicating high standard of client services, modeled through ability to develop work approach, project plans and communication methods to meet/exceed client requirements and establish maximum impact/outcomes
Leverage project management skills to lead and facilitate meetings
Execute and distribute information via communication planning, messaging, tracking and reporting pertaining to the Project/Program
Demonstrate experience with Microsoft suite and other standard applications used for Project Delivery
Continuous Learning and Innovation
Stay current on Oracle Roadmap and releases, Oracle Cloud ERP methodologies, tools, and assets/accelerators
Keep skills up to date w.r.t. Industry certifications and trainings, as relevant to the role
Qualifications
Bachelor’s degree or equivalent, with at least 12 years of Information Technology experience in Oracle or any other Tier 1 ERP application.
Minimum of 8 years’ experience delivering and managing complex ERP programs (preferably Oracle cloud).
Minimum of 5 years’ experience managing a project team of ERP resources, onshore and offshore.
Hands on experience is expected in different methodologies of Project delivery like Waterfall, Agile, Scaled Agile and hybrid
Hands-on experience across MS Projects, JIRA, MS Technologies and other Project Management tools/applications.
Desired Qualifications
Professional certifications (e.g., PMP, PRINCE2, SAFe, CSM, Oracle, Cloud)
Experience with Agile/Devops and knowledge of industry-specific domains (HiTech/CPG/Logistics) is advantageous.
Prior experience with managing Oracle Cloud ERP programs at Big4 or other leading consulting firms is preferred.
Prior experience with coordinating Oracle ERP Transformation programs with Oracle Sales Team, Oracle Support Team, Oracle Customer Success Team is preferred
Prior experience with collaborating across Customer Team, Tax Software Vendor, WMS software Vendor, CRM Software Vendor as part of Oracle ERP Transformation programs is preferred
Deep expertise in industries such as financial services, high-tech, telecommunications, manufacturing, energy, retail, pharmaceuticals, or travel and logistics
Proven record of high performance and substantial achievements in your past positions
Ability to work effectively with people at all levels in an organization
Solid functional knowledge, including but not limited to strategy, business development, manufacturing, supply chain, product development, project management, marketing and sales, etc.
Demonstrated leadership ability in a team environment
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Set up and lead effective governance and PMO processes, overseeing decision-making, deliverables, stage gates, schedule, resources, and costs
Showcase collaborative leadership skills, interpersonal skills, coaching skills, cross-team management skills
Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage innovation
Build relationship with Program Leadership with effective communication and soft skills
Assess and implement improvements in business processes within and across functions
Demonstrating superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills to ensure successful client projects and team performance.
Client Engagement
Actively build positive, collaborative relationships with clients to understand their business priorities and meet the delivery expectations and quality.
Identify stakeholders across customer and internal teams and perform deep stakeholder analysis including resource backfills and resource contingency planning.
Identify and address client needs by developing impactful client relationships
Effectively manage Client feedback and address Client escalations
Team Management
Build and manage cross functional project teams with diverse expertise across Business and Technology, ensuring alignment with broader business goals and strategies.
Monitor and manage team goals and performance, providing guidance/mentorship/ coaching as per the global delivery model
Managing resources across multiple geographies
Building and developing diverse and inclusive teams
Program Planning, Scope Management and Execution
Take end to end accountability in planning, orchestrating and execution of program objectives, goals and scope
Ensure quality project delivery under the agreed budget and scope
Develop integrated project plans and drive teams towards on-time delivery
Set up project governance structure and rhythm according to services delivery methodology.
Create milestone-based delivery plans/models aligning to the global delivery model
Define task level details and accountability across various sub-tracks within program
Define milestone entry and exit criteria for the program.
Identify and drive client ownership, responsibilities and commitments as per agreed RACI matrix
Take a lead at effort estimation and resource assignment according to SOW and project commitment.
Advise clients proactively on upcoming quarterly upgrades and other Oracle dependencies as per the project milestones
Responsible for effective communication and change management with clients and all stakeholders to align on planned cut over activities/shut-down phases/black out periods
Proven ability in Client Conflict Management, Risk Mitigation and Resolution
Proven ability to deep-dive into existing and potential functional/technical problem areas (Finance/Supply Chain), developing corrective course of action
Preparing and presenting complex Project documentation with accuracy
Understanding and replicating high standard of client services, modeled through ability to develop work approach, project plans and communication methods to meet/exceed client requirements and establish maximum impact/outcomes
Leverage project management skills to lead and facilitate meetings
Execute and distribute information via communication planning, messaging, tracking and reporting pertaining to the Project/Program
Demonstrate experience with Microsoft suite and other standard applications used for Project Delivery
Continuous Learning and Innovation
Stay current on Oracle Roadmap and releases, Oracle Cloud ERP methodologies, tools, and assets/accelerators
Keep skills up to date w.r.t. Industry certifications and trainings, as relevant to the role
Qualifications
Bachelor’s degree or equivalent, with at least 12 years of Information Technology experience in Oracle or any other Tier 1 ERP application.
Minimum of 8 years’ experience delivering and managing complex ERP programs (preferably Oracle cloud).
Minimum of 5 years’ experience managing a project team of ERP resources, onshore and offshore.
Hands on experience is expected in different methodologies of Project delivery like Waterfall, Agile, Scaled Agile and hybrid
Hands-on experience across MS Projects, JIRA, MS Technologies and other Project Management tools/applications.
Desired Qualifications
Professional certifications (e.g., PMP, PRINCE2, SAFe, CSM, Oracle, Cloud)
Experience with Agile/Devops and knowledge of industry-specific domains (HiTech/CPG/Logistics) is advantageous.
Prior experience with managing Oracle Cloud ERP programs at Big4 or other leading consulting firms is preferred.
Prior experience with coordinating Oracle ERP Transformation programs with Oracle Sales Team, Oracle Support Team, Oracle Customer Success Team is preferred
Prior experience with collaborating across Customer Team, Tax Software Vendor, WMS software Vendor, CRM Software Vendor as part of Oracle ERP Transformation programs is preferred
Deep expertise in industries such as financial services, high-tech, telecommunications, manufacturing, energy, retail, pharmaceuticals, or travel and logistics
Proven record of high performance and substantial achievements in your past positions
Ability to work effectively with people at all levels in an organization
Solid functional knowledge, including but not limited to strategy, business development, manufacturing, supply chain, product development, project management, marketing and sales, etc.
Demonstrated leadership ability in a team environment
#J-18808-Ljbffr