Blue Foundry Bank
The Senior Banker conducts all retail financial transactions, cross-sells bank products, and services clients with the goal of providing exceptional customer service, financial support, and deepening community relationships.
The right person for this role is technologically savvy and will have operational responsibilities including opening and closing the branch, lobby support, and core system supervisory override authority.
Primary Responsibilities
Consistently provide quality customer service by demonstrating our service/sales relationship building behaviors. Evaluate and identify financial needs and present appropriate products/services to meet these needs. Open new accounts and related products/services: debit card, direct deposit, etc. Process all financial transactions. Serve as a point person to answer internal and external inquiries on the topic of bank products and services, transactions, and policies and procedures. Identify customers’ financial needs and cross-sell bank products and services while advising customers on promotional products and services. Process incoming mail transactions and night deposits. Involved with daily proof of the ATM, replenish cash using dual controls, and ensure the ATM is in working order with adequate supplies available for customer use. Additional Responsibilities
Engage in branch activities planned by Branch Management. Practice behaviors that are focused on achieving individual and team goals. Participate in business development efforts. Assist branch management and/or conduct monthly audits, certifications, proofs, reconciliations, filing, scanning, and other duties as assigned as outlined in the Policy and Procedures. Competently and confidently teach self-service options to customers. Assist in other areas of the bank/branch as assigned. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.
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Consistently provide quality customer service by demonstrating our service/sales relationship building behaviors. Evaluate and identify financial needs and present appropriate products/services to meet these needs. Open new accounts and related products/services: debit card, direct deposit, etc. Process all financial transactions. Serve as a point person to answer internal and external inquiries on the topic of bank products and services, transactions, and policies and procedures. Identify customers’ financial needs and cross-sell bank products and services while advising customers on promotional products and services. Process incoming mail transactions and night deposits. Involved with daily proof of the ATM, replenish cash using dual controls, and ensure the ATM is in working order with adequate supplies available for customer use. Additional Responsibilities
Engage in branch activities planned by Branch Management. Practice behaviors that are focused on achieving individual and team goals. Participate in business development efforts. Assist branch management and/or conduct monthly audits, certifications, proofs, reconciliations, filing, scanning, and other duties as assigned as outlined in the Policy and Procedures. Competently and confidently teach self-service options to customers. Assist in other areas of the bank/branch as assigned. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.
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