Director of Client Development

ASTOUND is a global creative agency that specializes in the design and execution of memorable experiences for companies to share with their customers. ASTOUND is a multi-faceted business whose services include architectural fabrication, brand strategy, and development, retail design and store rollouts, digital engagements, trade show booths, branded events, and environments. ASTOUND’s offices span North America, with fabrication facilities that exceed 600,000 square feet. Key office locations include Las Vegas, Portland, and Toronto. ASTOUND’s projects span over 40 countries and their clients are some of the most well-recognized brands across multiple industry sectors including consumer products, sports and entertainment, telecommunications, and technology. JOB SUMMARY: The primary focus is to grow client relationships and revenues through the effective delivery of ASTOUND’s offerings, working with members of the office’s senior leadership team and serving as a trusted advisor to the client. KEY RESPONSIBILITIES: Business Development: Actively search and network for new business opportunities, whether it’s a New Account or within an Existing Account; consistently maintain a healthy sales pipeline and close deals to increase market share and revenue. Lead Management: Qualify inbound leads and collaborate with the internal Creative & Solutioning team to nurture and convert leads into profitable relationships. Client Relations: Develop and maintain strong relationships with key decision-makers within client organizations to ensure long-term business partnerships and growth. Sales Leadership & Brand Advocacy: Lead in Win Strategy and oversees collaboration of cross-disciplinary internal teams to drive to a win. Demonstrate that ASTOUND is a trusted, strategic partner to the client and drive a spirit of service and innovation with clients and internal team members Understand clients’ business and business issues and serve as a trusted advisor to drive effective solutions Develop, write and present incremental project proposals, scopes of work, schedules and staffing plans Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and responded to in a timely way Collaborate with the creative, sales and marketing teams to develop strategies that enhance brand visibility and attract potential clients. Be able to quickly identify an opportunity and bring in Subject Matter Expert (SME) as see fit. Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings Exceed expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry, award shows and our clients People Management Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met Promote collaboration and respect amongst team members Your Mentality & Activity You say “yes” more than “no” You demonstrate a strong ability to lead multiple assignments at one time You’re comfortable in front of clients and confident in your role You’re a team player who is strong at collaboration and always willing to support others You are highly organized, with a keen eye for detail You are a believer in your accounts and are diligent about account growth planning (and do it on an annual basis for your accounts) You track and update your account activity daily. You realize your attention to “Pipeline Accuracy” is imperative to your individual & the organizations success You are budget conscience and respectful to both the client desires and demands as well as ASTOUND costs. You continually educate our clients on “what it takes” to accomplish specifics asks and help clients realize the value we provide. QUALIFICATIONS: Sales Focused & Results oriented Passionate about strengthening relationships and increasing revenue opportunities A minimum of five (5) years’ experience in an active sales role Demonstrable and proven high level of competency in managing accounts in the exhibits, branded environments, and events industry Possesses excellent and professional relationship management and building skills Possesses and applies excellent attention to detail in all duties Proficient in understanding and usage of Salesforce proactively Positive attitude and ability to work in teams Proficient in Microsoft Office Suite software THE VALUES YOU ALIGN WITH: Just as important as the skills you bring to our team, is alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market leading experiences for our clients. Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism. Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences. Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences. Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts. BENEFITS AND COMPENSATION The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. Excellent Medical Insurance Paid Time Off, Holiday Pay 401K matching program after 90 days of employment 100% Company Life and Long-Term Disability Coverage Employee Referral Program DIVERSITY COMMITMENT At ASTOUND, our commitment to diversity, equity, and inclusion is helping us to create not only a great place to work, but also an environment where our employees, customers, and the communities we operate exist in a safe, productive, and enriching environment for everyone. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and other characteristics protected by federal, state, or local laws.

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