The University Of Chicago is hiring: Overnight Desk Manager in Chicago

* Serves as the primary overnight contact for staffing issues, including desk clerk call-offs, emergency shift coverage, and time-off-related scheduling needs. Ensures 3:00–11:00 p.m. and 11:00 p.m.–7:00 a.m. shifts are filled and appropriately documented in the Kronos scheduling system.* Maintains and updates administrative records in StarRez, including key code records following lock changes, and conducts routine audits of checked-out keys, radios, and other safety equipment.* Provide oversight of overnight desk clerks and compliance of residence hall procedures related to hall security when residence halls are open - checking and verifying student and staff ID's and verifying guest registration. Keep appropriate staff appraised of any and all emergencies and respond to residence hall situations that might involve policy violations, emergencies and other community concerns.* Conducts periodic walk-throughs of desk areas to monitor overnight operations, support front desk staff, and ensure compliance with safety protocols and expectations.* Monitors and enforces compliance with all desk clerk training requirements, emergency response procedures, and policies outlined in the Desk Clerk Manual.* Coordinates closely with Facilities Services, UCPD, and professional live-in staff to triage overnight incidents, including building emergencies, security concerns, and student wellness issues.* Serves as the overnight liaison for escalating safety risks or unusual activity, ensuring documentation and follow-up occurs in partnership with campus safety and residential leadership.* Supports emergency response coordination during after-hours incidents by deploying to the scene, facilitating communication, or providing logistical backup to housing or university response teams.* Prepare special reports and summaries, assists in managing daily operation of the office, and may assist in developing administrative goals and policies. Maintains the leader's calendar.* Coordinates special projects as directed by the leader. Prepares write ups for recommendations for operational and administrative problems. Manages a portion of the leader's budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports.* Performs other related duties and special projects as needed to enhance overnight safety and support functions.* Performs other related work as needed.* Knowledge of Microsoft Excel and Word.* Learn a range of position-related software applications.* Detail oriented with strong organizational skills.* Excellent oral and written communication skills.* Strong customer service skills; ability to serve a diverse population with tact, courtesy, clarity, and diplomacy.* Ability to handle sensitive and confidential information with absolute discretion.* Ability to maintain calm and professional demeanor and remain productive under heavy workloads, competing priorities, complex problems, and tight deadlines.* Ability to use appropriate resources to resolve an issue effectively.* Excellent problem-solving skills.* Ability to follow an issue through to resolution.* Ability to work independently with a minimum supervision, exercising sound judgment and discretion.* Ability to take initiative, organize and complete projects with minimal oversight.* Flexibility to work non-standard hours as needed.When applying, the document(s) **MUST** be uploaded via the **My Experience** page, in the section titled **Application Documents** of the application.The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.To learn more about the university click here #J-18808-Ljbffr