CIBC US
Production Support Engineer II, SAS Viya AML
CIBC US, Chicago, Illinois, United States, 60290
Production Support Engineer II, SAS Viya AML
Join CIBC US as a Production Support Engineer II on the US Risk Technology team. You will support our anti‑money laundering (AML) platform built using SAS Viya 3.5, used for customer risk rating, transaction monitoring, and regulatory reporting.
What You’ll Be Doing You will provide application, database, and cloud support, manage releases, ensure service continuity, collaborate across departments, and communicate technical concepts.
How You’ll Succeed
Application Support – investigate issues, prioritize incidents, identify root causes, and implement solutions; apply ITIL practices.
Database Support – write complex SQL queries; troubleshoot ETL pipelines.
Cloud Computing – manage Linux VMs and a PostgreSQL database on Microsoft Azure.
Release Management – oversee production changes affecting the SAS Viya AML platform.
Service Continuity – perform disaster recovery tests.
Collaboration – build trusted relationships with stakeholders, partners, and vendors.
Communication – express technical concepts to non‑technical audiences.
Continuous Learning – stay up to date with emerging technologies and regulatory developments.
Who You Are
At least 1 year of application support experience; experience with Linux VMs, SQL, and cloud (preferably Azure). Experience with SAS Viya and relevant certifications is an asset.
Strong communication skills and prioritization ability in a fast‑paced environment.
California Residents—Your Privacy Rights Regarding Actual or Prospective Employment We offer a competitive total rewards package with a salary range of $83,100–$115,400. The role may include incentive compensation and discretionary bonus. Full benefits include medical, dental, vision, HSA, life insurance, disability, paid time off (sick, parental, vacation), holidays, 401(k), and other perks.
This position does not offer visa sponsorship.
What CIBC Offers
Competitive salary, incentive pay, banking benefits, a benefits program, vacation, wellbeing support, and MomentMakers (social, points‑based recognition).
Modern workspaces and technology that enable collaboration.
Purpose Day – a paid day off for personal growth.
Subject to plan and program terms and conditions.
What You Need To Know
CIBC is committed to an inclusive environment. If you need accommodation, contact Mailbox.careers-carrieres@cibc.com.
You must be legally eligible to work at the specified location(s) and, where applicable, have a valid work or study permit.
We may ask you to complete attribute‑based assessments and other skill tests.
Job Location IL-70 W Madison St, 10th Fl
Employment Type Regular
Weekly Hours 40
Skills Anti‑Money Laundering (AML), Application Production Support, AutoSys Workload Automation, Cloud Computing, ITIL Processes, Linux, Microsoft Azure, PostgreSQL, Red Hat Enterprise Linux (RHEL), SAS Viya, ServiceNow Platform, Structured Query Language (SQL)
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
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What You’ll Be Doing You will provide application, database, and cloud support, manage releases, ensure service continuity, collaborate across departments, and communicate technical concepts.
How You’ll Succeed
Application Support – investigate issues, prioritize incidents, identify root causes, and implement solutions; apply ITIL practices.
Database Support – write complex SQL queries; troubleshoot ETL pipelines.
Cloud Computing – manage Linux VMs and a PostgreSQL database on Microsoft Azure.
Release Management – oversee production changes affecting the SAS Viya AML platform.
Service Continuity – perform disaster recovery tests.
Collaboration – build trusted relationships with stakeholders, partners, and vendors.
Communication – express technical concepts to non‑technical audiences.
Continuous Learning – stay up to date with emerging technologies and regulatory developments.
Who You Are
At least 1 year of application support experience; experience with Linux VMs, SQL, and cloud (preferably Azure). Experience with SAS Viya and relevant certifications is an asset.
Strong communication skills and prioritization ability in a fast‑paced environment.
California Residents—Your Privacy Rights Regarding Actual or Prospective Employment We offer a competitive total rewards package with a salary range of $83,100–$115,400. The role may include incentive compensation and discretionary bonus. Full benefits include medical, dental, vision, HSA, life insurance, disability, paid time off (sick, parental, vacation), holidays, 401(k), and other perks.
This position does not offer visa sponsorship.
What CIBC Offers
Competitive salary, incentive pay, banking benefits, a benefits program, vacation, wellbeing support, and MomentMakers (social, points‑based recognition).
Modern workspaces and technology that enable collaboration.
Purpose Day – a paid day off for personal growth.
Subject to plan and program terms and conditions.
What You Need To Know
CIBC is committed to an inclusive environment. If you need accommodation, contact Mailbox.careers-carrieres@cibc.com.
You must be legally eligible to work at the specified location(s) and, where applicable, have a valid work or study permit.
We may ask you to complete attribute‑based assessments and other skill tests.
Job Location IL-70 W Madison St, 10th Fl
Employment Type Regular
Weekly Hours 40
Skills Anti‑Money Laundering (AML), Application Production Support, AutoSys Workload Automation, Cloud Computing, ITIL Processes, Linux, Microsoft Azure, PostgreSQL, Red Hat Enterprise Linux (RHEL), SAS Viya, ServiceNow Platform, Structured Query Language (SQL)
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
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