Meta
Business Messaging Specialist
Meta is seeking an exceptional individual to serve as a Business Messaging Specialist for strategic clients in the United States. This role focuses on growing our WhatsApp Business Platform, serving mid- to large‑size clients across the US. The ideal candidate has extensive enterprise sales experience, preferably driving growth for SaaS solutions, and brings skills in sales, solutioning, and customer success.
Base pay range $129,000.00/yr - $187,000.00/yr
Responsibilities
Develop a comprehensive understanding of clients’ business objectives and offer solutions on WhatsApp Business as a platform; leverage platform potential and engaging partners to build additional solutions as relevant.
Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including reviewing forecasts, assessing and mitigating risks, and removing blockers.
Develop and present compelling value propositions, business cases, and commercial structures for clients to drive measurable outcomes.
Build client relationships and trust with high‑level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders to gain mindshare on WhatsApp and help clients achieve measurable business results.
Act as a trusted advisor to help clients transform their business.
Engage relevant support and engineering teams to address issues, determine root causes of problems, remove blockers, and improve overall experience.
Work with cross‑functional teams to develop strategies to scale client‑facing activities; help build global playbooks/guides on best practices around product implementation and solution success based on client learnings.
Actively seek client feedback (both formal and informal) and understand drivers of satisfaction and dissatisfaction; communicate feedback internally to identify feature gaps and improvement opportunities.
Minimum Qualifications
8+ years of enterprise sales and business experience.
Possess executive maturity, presence, and experience in building trust with decision makers and articulating business value to key stakeholders.
Experience leading and driving the entire sales cycle, orchestrating cross‑functional teams, and leveraging repeatable offerings to maximize revenue and client satisfaction.
Analytical and problem‑solving experience with large‑scale systems.
Experience operating autonomously across multiple teams, demonstrating critical thinking and thought leadership.
Bachelor’s degree.
Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology.
About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
Equality & Inclusion Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E‑Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Compensation & Benefits Individual compensation is determined by skills, qualifications, experience, and location. Base salary ranges from $129,000 to $187,000 per year, with additional bonus, equity, and benefits. Learn more about benefits at Meta.
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Base pay range $129,000.00/yr - $187,000.00/yr
Responsibilities
Develop a comprehensive understanding of clients’ business objectives and offer solutions on WhatsApp Business as a platform; leverage platform potential and engaging partners to build additional solutions as relevant.
Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including reviewing forecasts, assessing and mitigating risks, and removing blockers.
Develop and present compelling value propositions, business cases, and commercial structures for clients to drive measurable outcomes.
Build client relationships and trust with high‑level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders to gain mindshare on WhatsApp and help clients achieve measurable business results.
Act as a trusted advisor to help clients transform their business.
Engage relevant support and engineering teams to address issues, determine root causes of problems, remove blockers, and improve overall experience.
Work with cross‑functional teams to develop strategies to scale client‑facing activities; help build global playbooks/guides on best practices around product implementation and solution success based on client learnings.
Actively seek client feedback (both formal and informal) and understand drivers of satisfaction and dissatisfaction; communicate feedback internally to identify feature gaps and improvement opportunities.
Minimum Qualifications
8+ years of enterprise sales and business experience.
Possess executive maturity, presence, and experience in building trust with decision makers and articulating business value to key stakeholders.
Experience leading and driving the entire sales cycle, orchestrating cross‑functional teams, and leveraging repeatable offerings to maximize revenue and client satisfaction.
Analytical and problem‑solving experience with large‑scale systems.
Experience operating autonomously across multiple teams, demonstrating critical thinking and thought leadership.
Bachelor’s degree.
Experience with performance measurement in SaaS/CPaaS, CRM, or Marketing Technology.
About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
Equality & Inclusion Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E‑Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Compensation & Benefits Individual compensation is determined by skills, qualifications, experience, and location. Base salary ranges from $129,000 to $187,000 per year, with additional bonus, equity, and benefits. Learn more about benefits at Meta.
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