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Affirm

Legal Operations Analyst II

Affirm, Richmond, Virginia, United States, 23214

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest.

We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including both Vendor Legal and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster.

What You’ll Do

Manage and optimize the Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations

Oversee contract database management, ensuring data integrity and reporting accuracy

Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements

Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting

Create training materials, playbooks, self‑service resources, and documentation for contract management systems and tools

Support contract operations and process improvement, identifying opportunities for automation and scalability

Build and manage department‑wide reports and dashboards with detailed metrics for Legal Leadership

Support cross‑functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed

Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages

Assist with general administrative, project management, and special projects as needed, working in an ever‑changing environment

What We Look For

3+ years of in‑depth experience in contract management, legal operations, or contract technology administration

Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms

Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful

Demonstrated success implementing legal technology solutions and process automation

Comfort with data analysis, reporting, and metrics‑driven decision‑making

Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders

In‑house legal team experience, working at fast‑paced companies that value quick decision‑making

You’ve never met a legal process you couldn’t simplify and improve

You adapt quickly to changing processes and new priorities – the only constant here is change

Excellent verbal and written communication skills

Strong bias for action to get stuff done

Extreme attention to detail, ability to adjust on the fly, problem‑solving skills, proactivity, and a great attitude

A sense of urgency on all matters

Highly responsive and proactive

A team‑player mindset (no job is too big or too small)

Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself

Base Pay Grade H

Equity Grade 4

Pay Range USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 – $140,000 USA base pay range (all other U.S. states) per year: $88,000 – $128,000

Employment Details Affirm is a remote‑first company. The majority of roles are remote and you can work almost anywhere within the country of employment. Some roles may occasionally require working out of an assigned office. Visa sponsorship is not available for this position.

Benefits

Health care coverage – affirm covers all premiums for all levels of coverage for you and your dependents

Flexible Spending Wallets – generous stipends for spending on technology, food, various lifestyle needs, and family‑forming expenses

Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge

ESPP – an employee stock purchase plan enabling you to buy shares of affirm at a discount

EEO and Privacy Statement We believe it’s on us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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