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SAP

Solution Advisor Expert Business Development Acceleration Team - Customer Experi

SAP, Newtown Square, Pennsylvania, United States

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Solution Advisor Expert – Business Development Acceleration Team (Customer Experience) Join SAP’s Customer Experience (CX) team to accelerate business development across the SAP ecosystem.

About SAP Customer Experience (CX) SAP CX helps brands build trusted relationships and unlock digital innovation through a unified front‑office solution that integrates SAP Cloud for Customer, SAP Commerce, SAP Emarsys Customer Engagement, and SAP Customer Data Management.

Team Description – Business Development Acceleration Team The Business Development Acceleration Team focuses on building top‑of‑the‑funnel demand within the SAP ERP install base. Members work with regional sales teams to identify and target ERP customers through a structured demand program.

This team will be responsible for

Researching target customers to understand priorities and key contacts.

Developing account‑specific proposals highlighting SAP CX benefits.

Aligning with regional AEs to execute proposals.

Reporting and analytics on the end‑to‑end process, including pipeline generation.

Key Activities and Responsibilities Include

Aligning with regional CROs/Sales leaders to identify key customer targets.

Categorizing and prioritizing targets based on CX’s “right to win” space.

Defining data points required for effective customer research.

Crafting business benefit messaging for customer proposals.

Aligning with internal SAP stakeholders for content and message creation.

Creating standardized templates for proposal building.

Defining customer‑specific pricing proposals.

Creating feedback loops with regional sales team members.

Defining team performance metrics and standardized reporting.

Leading and mentoring the second team member, including workload prioritization.

Collaborating with sales leadership and CX Solution Experts on proposal delivery and feedback.

Experience & Capabilities

Extensive experience (5+ years) in Customer Engagement/Marketing/CRM.

Knowledge of the CX space with previous roles at SAP CX or similar providers such as Salesforce.com, ServiceNow, Microsoft CX, Oracle CX, HubSpot, or Commerce Tools.

Strong project management skills.

Executive‑level written and verbal communication style.

Proficiency in Excel, Word, and PowerPoint.

Previous experience in sales, marketing, or consulting.

Education and Qualifications / Skills and Competencies

Business fluency in English.

Bachelor’s degree (or equivalent experience) required; MBA or equivalent degree preferred.

Compensation Range Transparency SAP provides an annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to this role. The targeted combined range for this position is 194,100 – 411,600 USD.

Equal Employment Opportunity SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition & Details Requisition ID: 441412 | Work Area: Presales | Expected Travel: 0 – 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual – USA.

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