Motion Recruitment
Join to apply for the IT Trade Support / Urgent Hire role at Motion Recruitment 2 days ago Be among the first 25 applicants Join to apply for the IT Trade Support / Urgent Hire role at Motion Recruitment Get AI-powered advice on this job and more exclusive features. A successful Chicago Trade shop is urgently looking to bring on an experienced Trade Support Engineer to their team. The support team is the first line of defense for real-time trading and system issues and they're looking for someone who thrives in a fast-paced environment, can manage multiple priorities, and takes pride in solving complex technical challenges. If you're a natural problem solver who enjoys bridging the gap between users and engineering, this is an ideal next step. You'll have direct access to the trading engine, modern infrastructure, and the chance to grow within a high-caliber team Required Skills & Experience 3+ years of IT Support experience in a Trade Environment 4 years Bachelor's Degree years of Break/Fix PC and Mobile device experience Experience working with and troubleshooting Trade Applications Deep familiarity with FIX protocol Exposure to SQL or JSON servers Strong ability to fill multiple tickets in a fast paced environment Desired Skills & Experience Scripting/Coding using C# Series 7 or Series 63 certifications Ability to fill out documentation What You Will Be Doing Tech Breakdown 40% Application Trade Support (GUI) 30% Device Troubleshooting (TeamViewer, Active Directory, ) 20% Connectivity and Integration (FIX Protocol, Network Diagnostics) Daily Responsibilities Provide Level 1 and Level 2 support for trade issues, connectivity, and application performance Troubleshoot system and order flow issues across SpiderRock's proprietary trading platform Investigate routing problems with brokers and exchanges Conduct QA testing for trading tools, algorithms, and risk systems Assist with client onboarding, configuration, and account setup Collaborate closely with Enterprise Ops, Sales, and Dev teams Help train junior analysts and lead support initiatives as needed The Offer You Will Receive The Following Benefits Competitive salary + bonus structure Health, dental, vision insurance 401(k) Safe Harbor plan with company match Unlimited PTO + parental leave Hybrid work schedule Weekly catered lunches & unlimited snacks Posted By: Gabriel Pettas Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Motion Recruitment by 2x Get notified about new Information Technology Specialist jobs in Elk Grove Village, IL . Evanston, IL $115,000.00-$120,000.00 1 week ago Chicago, IL $120,000.00-$136,000.00 3 days ago Chicago, IL $93,000.00-$143,000.00 2 days ago Chicago, IL $165,000.00-$175,000.00 4 days ago Chicago, IL $59,500.00-$70,000.00 1 week ago Information Technology Operations Manager Crystal Lake, IL $105,000.00-$125,000.00 5 months ago IT Specialist (Buffalo Grove, IL Area Applicants Only) Chicago, IL $70,000.00-$80,000.00 4 weeks ago Chicago, IL $99,000.00-$121,000.00 2 weeks ago Elk Grove Village, IL $80,000.00-$100,000.00 1 week ago Manager, Information Technology (Data Analytics and Reporting) Supervisory Information Technology Specialist (Policy and Planning). North Chicago, IL $117,807.00-$153,151.00 1 week ago Supervisory Information Technology Specialist (Policy and Planning). North Chicago, IL $117,807.00-$153,151.00 1 week ago Chicago, IL $115,000.00-$150,000.00 1 day ago Chicago, IL $90,000.00-$100,000.00 1 day ago Chicago, IL $90,000.00-$105,000.00 3 days ago Course Management Systems Specialist (hybrid optional role) Full Time Faculty - Computer and Information Technology (Tenure Track, Fall 2025) Adjunct Faculty, Computer and Information Technology Schaumburg, IL $93,031.00-$103,497.00 2 weeks ago Chicago, IL $130,000.00-$160,000.00 2 weeks ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr