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Motion Recruitment

IT Trade Support / Urgent Hire

Motion Recruitment, Elk Grove Village, Illinois, us, 60009

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IT Trade Support / Urgent Hire

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IT Trade Support / Urgent Hire

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Motion Recruitment Get AI-powered advice on this job and more exclusive features. A successful Chicago Trade shop is urgently looking to bring on an experienced Trade Support Engineer to their team. The support team is the first line of defense for real-time trading and system issues and they’re looking for someone who thrives in a fast-paced environment, can manage multiple priorities, and takes pride in solving complex technical challenges.

If you're a

natural problem solver

who enjoys bridging the gap between users and engineering, this is an ideal next step. You’ll have direct access to the trading engine, modern infrastructure, and the chance to grow within a high-caliber team

Required Skills & Experience

3+ years of IT Support experience in a Trade Environment 4 years Bachelor’s Degree years of Break/Fix PC and Mobile device experience Experience working with and troubleshooting Trade Applications Deep familiarity with FIX protocol Exposure to SQL or JSON servers Strong ability to fill multiple tickets in a fast paced environment

Desired Skills & Experience

Scripting/Coding using C# Series 7 or Series 63 certifications Ability to fill out documentation

What You Will Be Doing

Tech Breakdown

40% Application Trade Support (GUI) 30% Device Troubleshooting (TeamViewer, Active Directory, ) 20% Connectivity and Integration (FIX Protocol, Network Diagnostics)

Daily Responsibilities

Provide Level 1 and Level 2 support for trade issues, connectivity, and application performance Troubleshoot system and order flow issues across SpiderRock’s proprietary trading platform Investigate routing problems with brokers and exchanges Conduct QA testing for trading tools, algorithms, and risk systems Assist with client onboarding, configuration, and account setup Collaborate closely with Enterprise Ops, Sales, and Dev teams Help train junior analysts and lead support initiatives as needed

The Offer

You Will Receive The Following Benefits

Competitive salary + bonus structure Health, dental, vision insurance 401(k) Safe Harbor plan with company match Unlimited PTO + parental leave Hybrid work schedule Weekly catered lunches & unlimited snacks

Posted By:

Gabriel Pettas Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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