Goldbelt Apex LLC
Join to apply for the
Support Technician (Telecommunications)
role at
Goldbelt Apex LLC Join to apply for the
Support Technician (Telecommunications)
role at
Goldbelt Apex LLC Overview
Please note that this position is contingent upon the successful award of a contract currently under bid. Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices.
Summary:
We are seeking a detail-oriented and experienced Support Technician in Telecommunications.
Responsibilities
Essential Job Functions:
Provide first-level support to end users for telecommunications and related IT issues via phone, email, or in-person. Identify, research, and resolve technical problems related to voice, data, and video communication systems. Document, track, and monitor issues using a ticketing system to ensure timely resolution and follow-up. Escalate complex issues to higher-level support or vendors as needed. Assist in the installation, configuration, and maintenance of telecommunications hardware and software. Maintain accurate records of support activities, system configurations, and user interactions. Collaborate with network and systems teams to ensure seamless integration and performance of telecom systems. Provide support for VoIP systems, mobile devices, conferencing tools, and other communication platforms.
Qualifications
Necessary Skills and Knowledge:
Strong problem-solving skills and ability to plan and deliver technical solutions independently. Excellent written and verbal communication skills. Ability to manage multiple priorities and deliver under tight deadlines. Strong analytical skills and attention to detail.
Minimum Qualifications:
Associate’s degree. At least 2 years of experience and with providing telecom support. Clearance: Public Trust Citizenship: US Citizen by birth or naturalization
Pay And Benefits
The hourly range for this position is $35.00 - $37.00.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Health and Human Services Referrals increase your chances of interviewing at Goldbelt Apex LLC by 2x Sign in to set job alerts for “Support Technician” roles.
Bethesda, MD $48,000.00-$66,000.00 4 months ago Washington, DC $60,000.00-$75,000.00 1 day ago Bethesda, MD $56,000.00-$76,000.00 4 months ago Bethesda, MD $70,000.00-$85,000.00 6 days ago Silver Spring, MD $45,500.00-$58,000.00 10 hours ago Ashburn, VA $70,000.00-$75,000.00 1 week ago Bethesda, MD $60,800.00-$70,200.00 4 months ago Bethesda, MD $68,000.00-$82,200.00 4 months ago Reston, VA $70,000.00-$85,000.00 2 days ago Bethesda, MD $42,000.00-$60,000.00 3 weeks ago Washington, DC $60,000.00-$75,000.00 2 weeks ago Washington, DC $65,000.00-$75,000.00 2 days ago Ashburn, VA $45,000.00-$60,000.00 3 weeks ago Washington DC-Baltimore Area $25.00-$30.00 4 days ago Washington, DC $85,100.00-$185,300.00 1 week ago Washington DC-Baltimore Area $30.00-$33.00 2 days ago Washington, DC $54,000.00-$59,000.00 3 months ago Washington, DC $70,000.00-$75,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Support Technician (Telecommunications)
role at
Goldbelt Apex LLC Join to apply for the
Support Technician (Telecommunications)
role at
Goldbelt Apex LLC Overview
Please note that this position is contingent upon the successful award of a contract currently under bid. Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices.
Summary:
We are seeking a detail-oriented and experienced Support Technician in Telecommunications.
Responsibilities
Essential Job Functions:
Provide first-level support to end users for telecommunications and related IT issues via phone, email, or in-person. Identify, research, and resolve technical problems related to voice, data, and video communication systems. Document, track, and monitor issues using a ticketing system to ensure timely resolution and follow-up. Escalate complex issues to higher-level support or vendors as needed. Assist in the installation, configuration, and maintenance of telecommunications hardware and software. Maintain accurate records of support activities, system configurations, and user interactions. Collaborate with network and systems teams to ensure seamless integration and performance of telecom systems. Provide support for VoIP systems, mobile devices, conferencing tools, and other communication platforms.
Qualifications
Necessary Skills and Knowledge:
Strong problem-solving skills and ability to plan and deliver technical solutions independently. Excellent written and verbal communication skills. Ability to manage multiple priorities and deliver under tight deadlines. Strong analytical skills and attention to detail.
Minimum Qualifications:
Associate’s degree. At least 2 years of experience and with providing telecom support. Clearance: Public Trust Citizenship: US Citizen by birth or naturalization
Pay And Benefits
The hourly range for this position is $35.00 - $37.00.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Health and Human Services Referrals increase your chances of interviewing at Goldbelt Apex LLC by 2x Sign in to set job alerts for “Support Technician” roles.
Bethesda, MD $48,000.00-$66,000.00 4 months ago Washington, DC $60,000.00-$75,000.00 1 day ago Bethesda, MD $56,000.00-$76,000.00 4 months ago Bethesda, MD $70,000.00-$85,000.00 6 days ago Silver Spring, MD $45,500.00-$58,000.00 10 hours ago Ashburn, VA $70,000.00-$75,000.00 1 week ago Bethesda, MD $60,800.00-$70,200.00 4 months ago Bethesda, MD $68,000.00-$82,200.00 4 months ago Reston, VA $70,000.00-$85,000.00 2 days ago Bethesda, MD $42,000.00-$60,000.00 3 weeks ago Washington, DC $60,000.00-$75,000.00 2 weeks ago Washington, DC $65,000.00-$75,000.00 2 days ago Ashburn, VA $45,000.00-$60,000.00 3 weeks ago Washington DC-Baltimore Area $25.00-$30.00 4 days ago Washington, DC $85,100.00-$185,300.00 1 week ago Washington DC-Baltimore Area $30.00-$33.00 2 days ago Washington, DC $54,000.00-$59,000.00 3 months ago Washington, DC $70,000.00-$75,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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