ComForCare Home Care (Raleigh, NC) is hiring: Overnight Closer in Camarillo

Overnight Closer – ComForCare Home Care (Raleigh, NC) Reports to: Club Manager. Status: Full Time/Part Time/Non‑Supervisor/Non‑Exempt. Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties And Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls and tours. Assist in member check‑ins, sign‑ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicate and interact with customers in a way that exceeds their wants and needs. Listening: actively listen, empathize, and work together to solve problems. Problem Solving: recognize and define problems, analyze relevant information, encourage alternative solutions, plan to resolve situations, seek assistance when needed. Diplomacy: demonstrate tact and skill in all interactions while using appropriate behavior and language. Communication: ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic. Strong customer service skills. Basic computer proficiency. Physical Demands Standing and walking at least 75% of the shift. Talking in person or on the phone at least 75% of the shift. Must be able to lift up to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental, and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Seniority level Not Applicable Employment type Full‑time Job function Sales and Management Industries Hospitals and Health Care #J-18808-Ljbffr