Assistant Production Manager Job at SERVPRO of Madison/Rockcastle/Garrard/Lincol

Benefits: 401(k) matching Company car Dental insurance Health insurance Vision insurance As the Assistant Production Manager, you will oversee all aspects of projects and crews, ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. Key Responsibilities: Ensure an accurate scope of work for restoration projects. Prepare statements of work utilizing industry-specific estimating software. Negotiate with customers and/or clients for approval of restoration activities. Schedule, coordinate, and oversee crews, assets, and subcontractors on active projects. Review job site documentation to support services and ensure proper client requirements and billing. Maintain all communications with customers, teammates, vendors, and insurance representatives. Manage production expenses including labor, equipment, vehicles, and other assets. Manage customer and client experience and overall satisfaction. Provide priority responses to potential customers as needed. Engage in recruiting, hiring, and training restoration teammates. Position Requirements: High school diploma/GED; Associate or Bachelor’s degree preferred. Valid driver’s license. At least 1 year of management and/or supervisory experience. At least 3 years of industry experience. IICRC certifications preferred. Skills/Physical Demands/Competencies: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance. Ability to climb ladders, work at ceiling heights, and in tight spaces (e.g., crawl spaces, attics). Ability to repetitively push/pull/lift/carry objects. Ability to work with/around cleaning agents. Each SERVPRO Franchise is independently owned and operated. All employees are hired by, employed by, and under the supervision of an independently owned and operated SERVPRO Franchise. Employees are not employed by or under the supervision of Servpro Franchisor, LLC. #J-18808-Ljbffr