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Europcar España

Rental Sales Agent - $20.00

Europcar España, San Francisco, California, United States, 94199

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You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description******Key Sales Duties:***** **Maximize Sales Opportunities: Consistently offer optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.*** **Utilize Effective Sales Techniques: Build rapport through open-ended questions, apply top-down sales strategies, emphasize product features and benefits, and skillfully overcome customer objections.*** **Exemplary Customer Service: Acknowledge customers in line, smile, make eye contact, use the customer’s name, and maintain composure even in challenging situations.*** **Achieve Sales Targets: Meet or exceed Monthly Sales Performance Standards, demonstrating consistent success in sales goals.*** **Follow Approved Sales Processes: Use company-approved, service-based sales dialogues with integrity and professionalism to ensure customer trust and satisfaction.*** **Accurate and Efficient Rental Processing: Qualify and process customer rentals precisely, paying close attention to detail and ensuring all transactions are handled efficiently.*** **Comprehensive Customer Engagement: Review rental parameters with all customers, ensuring they fully understand rates, optional charges, and services. Provide clear answers, offer maps and directions, and promptly resolve customer service issues.*** **Perform other duties as assigned to support business needs and objectives.******Top Sales Skills Required:***** **Sales Background: Proven sales experience in a dynamic, fast-paced environment.*** **Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.*** **Sales Techniques: Proficient in rapport building, top-down sales strategies, and overcoming customer objections.*** **Customer Service Excellence: Strong ability to acknowledge customers, maintain a positive attitude, and resolve issues professionally.*** **Sales Performance: Demonstrated success in meeting or exceeding Monthly Sales Performance Standards.*** **Integrity in Sales: Adherence to company-approved sales processes focusing on integrity and professionalism.*** **Attention to Detail: Precision in qualifying and processing customer rentals with high accuracy.*** **Effective Communication: Clear and concise in explaining rental parameters, answering customer questions, and offering assistance.******We offer:***** **Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus*** **Company Life Insurance*** **Company paid AD&D Insurance*** **Flexible spending accounts & other voluntary benefits*** **Parental leave*** **Employee assistance program****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.****Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio».

La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en: #J-18808-Ljbffr