EY
Cyber SDC- Purview and Defender for Office Operations Lead Eng - Senior - Consul
EY, Irvine, California, United States, 92713
Cyber SDC- Purview and Defender for Office Operations Lead Eng - Senior - Consulting
Location: Anywhere in Country
EY is seeking a skilled and motivated Cybersecurity operations professional with a specialized skillset in data protection and email security. The ideal candidate will administer, manage, troubleshoot, and continuously improve Microsoft Purview, Microsoft Defender for Office, and eShare platforms, ensuring optimal performance, compliance, and user support.
Key Responsibilities
Administer Microsoft Purview, Microsoft Defender for Office, and eShare, ensuring optimal performance and availability.
Configure and manage security settings, policies, and policy exceptions within Microsoft Purview, Defender for Office, and eShare.
Follow change management life cycle for all configuration changes by testing in DEV and QA prior to promoting to Production through documenting change requests in ServiceNow.
Respond to user incident tickets where a security tool has hindered ability to perform tasks, ensuring tickets are resolved per SLAs.
Troubleshoot and identify root causes of user issues, implementing configuration changes as required and keeping users informed.
Create and maintain user support documentation, including KB articles and SharePoint informational materials.
Collaborate with supporting IT, security, and email teams to integrate Microsoft Purview, Defender for Office, and eShare with existing systems and workflows.
Communicate operational status, escalations, blockers, and recommendations for improvement to stakeholders.
Monitor and report on data classification usage and DLP policy hits.
Stay updated on the latest features, updates, and best practices related to Microsoft Purview, Defender for Office, and eShare.
Identify opportunities for process improvements and automation, including scripting with PowerShell, Python, Tines, PowerAutomate, and related tools.
Maintain accurate documentation and SOPs of current configurations, processes, and procedures related to Microsoft Purview, Defender for Office, and eShare operations.
Generate reports on workstream performance and metrics for management review and keep an updated project plan on a weekly cadence.
Work alongside an international team across multiple time zones, assigning tasks based on skillsets and bandwidth, and providing technical support as an SMR on in-scope technologies.
Escalate issues and roadblocks to EY leadership as needed.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
3+ years of proven experience managing and supporting security and compliance solutions within Microsoft Purview and Microsoft Defender for Office.
Excellent problem‑solving skills and attention to detail.
Strong communication and interpersonal skills.
Experience scripting with PowerShell, Python, etc.
Automation experience with Tines, PowerAutomate, etc.
Ticket and change management experience in ServiceNow.
Experience leading an international team across multiple time zones.
Preferred Skills
Experience or knowledge in eShare technologies.
Dashboarding and metrics experience using Excel, PowerBI, Splunk, etc.
Experience maintaining multiple security tenants, GCCH and Commercial versions.
Relevant certifications (e.g., Microsoft Certified: Security, Compliance, and Identity Fundamentals, Azure Security Engineer Associate, CISSP, CIPT).
Benefits
Comprehensive compensation package with base salary range $77,500 to $140,900 (varies by location).
Medical and dental coverage, 401(k) plans, and paid time off.
Hybrid work model with 40–60% in‑person and flexible vacation policy.
On‑call availability and occasional after‑hours support.
EEO Statement EY is an equal opportunity employer. EY provides accessible and reasonable accommodations to qualified individuals with disabilities. EY is committed to hiring and maintaining a workforce that is diverse and inclusive and is dedicated to providing an inclusive work environment that supports LGBTQ+ employees and employees from a variety of backgrounds and experiences. Candidates will provide input on disability accommodations during the hiring process (including reasonable accommodations). EY’s disability accommodation request process includes a self‑accommodation form for candidates with disabilities to provide details (including their name, phone, email, certification, and how they want to be contacted). Disability accommodations are offered and may be requested by an employee with a disability and an EY hiring manager or in coordination with the hiring manager or Managing Director. If you need to use an accessible format for any portion of the application process, please contact the recruiting team. You can also submit your disability accommodations request, if any, via the EY Career Services portal (R00D$I (Networking, Cultivation, and**) N$ $PW$AH$Y( ?), njd’nldn,23orierM.
Note: Applicants may be required to provide additional documentation during the hiring process, including any required for disability accommodations. EY maintains a strong focus on compliance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act, and all hiring and employment decisions are consistent with the collective Constitutional rights. If you need assistance applying online, you may contact an EY disability accommodation request portal or professional assistance.
EY accepts applications for this position on an ongoing basis. Please note that location-based benefits may vary by region, and all candidates who are protected by law will receive equal consideration.
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EY is seeking a skilled and motivated Cybersecurity operations professional with a specialized skillset in data protection and email security. The ideal candidate will administer, manage, troubleshoot, and continuously improve Microsoft Purview, Microsoft Defender for Office, and eShare platforms, ensuring optimal performance, compliance, and user support.
Key Responsibilities
Administer Microsoft Purview, Microsoft Defender for Office, and eShare, ensuring optimal performance and availability.
Configure and manage security settings, policies, and policy exceptions within Microsoft Purview, Defender for Office, and eShare.
Follow change management life cycle for all configuration changes by testing in DEV and QA prior to promoting to Production through documenting change requests in ServiceNow.
Respond to user incident tickets where a security tool has hindered ability to perform tasks, ensuring tickets are resolved per SLAs.
Troubleshoot and identify root causes of user issues, implementing configuration changes as required and keeping users informed.
Create and maintain user support documentation, including KB articles and SharePoint informational materials.
Collaborate with supporting IT, security, and email teams to integrate Microsoft Purview, Defender for Office, and eShare with existing systems and workflows.
Communicate operational status, escalations, blockers, and recommendations for improvement to stakeholders.
Monitor and report on data classification usage and DLP policy hits.
Stay updated on the latest features, updates, and best practices related to Microsoft Purview, Defender for Office, and eShare.
Identify opportunities for process improvements and automation, including scripting with PowerShell, Python, Tines, PowerAutomate, and related tools.
Maintain accurate documentation and SOPs of current configurations, processes, and procedures related to Microsoft Purview, Defender for Office, and eShare operations.
Generate reports on workstream performance and metrics for management review and keep an updated project plan on a weekly cadence.
Work alongside an international team across multiple time zones, assigning tasks based on skillsets and bandwidth, and providing technical support as an SMR on in-scope technologies.
Escalate issues and roadblocks to EY leadership as needed.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
3+ years of proven experience managing and supporting security and compliance solutions within Microsoft Purview and Microsoft Defender for Office.
Excellent problem‑solving skills and attention to detail.
Strong communication and interpersonal skills.
Experience scripting with PowerShell, Python, etc.
Automation experience with Tines, PowerAutomate, etc.
Ticket and change management experience in ServiceNow.
Experience leading an international team across multiple time zones.
Preferred Skills
Experience or knowledge in eShare technologies.
Dashboarding and metrics experience using Excel, PowerBI, Splunk, etc.
Experience maintaining multiple security tenants, GCCH and Commercial versions.
Relevant certifications (e.g., Microsoft Certified: Security, Compliance, and Identity Fundamentals, Azure Security Engineer Associate, CISSP, CIPT).
Benefits
Comprehensive compensation package with base salary range $77,500 to $140,900 (varies by location).
Medical and dental coverage, 401(k) plans, and paid time off.
Hybrid work model with 40–60% in‑person and flexible vacation policy.
On‑call availability and occasional after‑hours support.
EEO Statement EY is an equal opportunity employer. EY provides accessible and reasonable accommodations to qualified individuals with disabilities. EY is committed to hiring and maintaining a workforce that is diverse and inclusive and is dedicated to providing an inclusive work environment that supports LGBTQ+ employees and employees from a variety of backgrounds and experiences. Candidates will provide input on disability accommodations during the hiring process (including reasonable accommodations). EY’s disability accommodation request process includes a self‑accommodation form for candidates with disabilities to provide details (including their name, phone, email, certification, and how they want to be contacted). Disability accommodations are offered and may be requested by an employee with a disability and an EY hiring manager or in coordination with the hiring manager or Managing Director. If you need to use an accessible format for any portion of the application process, please contact the recruiting team. You can also submit your disability accommodations request, if any, via the EY Career Services portal (R00D$I (Networking, Cultivation, and**) N$ $PW$AH$Y( ?), njd’nldn,23orierM.
Note: Applicants may be required to provide additional documentation during the hiring process, including any required for disability accommodations. EY maintains a strong focus on compliance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act, and all hiring and employment decisions are consistent with the collective Constitutional rights. If you need assistance applying online, you may contact an EY disability accommodation request portal or professional assistance.
EY accepts applications for this position on an ongoing basis. Please note that location-based benefits may vary by region, and all candidates who are protected by law will receive equal consideration.
#J-18808-Ljbffr