Mars Energy Development
Commissioning & Service Manager - New Home Solar
Mars Energy Development, Wildomar, California, United States, 92595
About the Company:
We are
Solara Home Energy , a rapidly growing alternative energy company specializing in solar solutions for new home construction. We’re passionate about delivering quality, reliability, and an outstanding homeowner experience. If you’re an organized, independent problem-solver with a strong customer mindset and technical aptitude, we’d love to hear from you.
Check out our website! GoSolara.com About the Role: This position is primarily office-based, providing operational and administrative support while overseeing the day-to-day activities of field technicians. Although most responsibilities can be performed from the office, the role requires periodic travel to job sites and field locations to conduct inspections, support teams, observe work quality, address escalated issues, and maintain strong communication with field staff. Travel may include both scheduled visits and occasional short notice needs depending on project demands. Reliable transportation and the ability to visit active job sites are essential.
Key Responsibilities:
Facilitate and manage field service techs to commission PV systems post-installation, ensuring safe activation and proper functionality.
Facilitate internal final inspections of solar system installations to verify workmanship, code compliance, and readiness for activation.
Respond to service and warranty requests from homeowners and builders.
Troubleshoot system performance issues, perform basic repairs or coordinate resolutions with subcontractors.
Clearly communicate system operations and maintenance expectations to homeowners.
Maintain detailed records of activations, service visits, findings, and resolutions in CRM or service platform>
Ensure all work complies with safety protocols and building/electrical codes.
Act as a field representative of Solara, delivering a professional, friendly experience for homeowners.
Regularly travel between active communities and job sites within assigned territory.
Identify and report trends or recurring issues to internal teams for quality improvement.
Other duties as assigned.
Minimum Qualifications:
Must have experience with Enphase, Tesla, and SolarEdge monitoring platforms with ability to generate and manage customer profiles.
Must have experience managing online calendar programs (e.g., Outlook Calendar).
Must have experience in CRM, ERP, or similar operations management software.
Proficient in Microsoft Suite, digital communication, etc.
High school diploma or equivalent.
2+ years of experience in residential solar installation, commissioning, or warranty/service.
Strong understanding of solar PV system components and performance testing.
Familiarity with single-family new construction environments and timelines.
Valid driver’s license with clean Motor Vehicle Record (MVR).
See below for MVR requirements
Skills / Knowledge / Abilities:
Must have experience with Enphase, Tesla, and SolarEdge monitoring platforms with ability to generate and manage customer profiles.
Confident in solar system troubleshooting, inverter configuration, and performance validation.
Excellent communication skills with homeowners, site supers, and internal teams.
Organized and detail-oriented with strong documentation habits.
Able to read and interpret installation drawings, one-line diagrams, and manufacturer specs.
Knowledge of applicable NEC, building, and safety codes.
Comfortable using mobile tools/apps for service documentation.
Ability to lift 50 lbs., work in attics and tight spaces, and maneuver job sites safely
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with Company Match
Paid Holidays (6)
PTO Accrual
Sick Leave
Weekly Pay
Phone Reimbursement
Motor Vehicle Record (MVR) Requirements: As part of the onboarding process, the Company will review the Employee’s driving history using a Motor Vehicle Record (MVR) check through a third-party provider.
Possess a valid driver’s license.
Have a minimum of 3 years of licensed driving experience.
No disqualifying violations (see definition below) within the past 5 years.
No pattern of high-risk driving behavior in the past 3–5 years, including repeated minor violations or at-fault accidents.
Ongoing MVR Monitoring:
Employee MVRs will be reviewed upon onboarding and monitored annually thereafter.
MVRs will be retained for a minimum of 3 years from the date of review for compliance purposes.
Disqualifying Violations: The following violations within the past 5 years may result in automatic disqualification from driving a Company vehicle:
DUI/DWI or operating a vehicle under the influence.
Reckless or negligent driving.
Hit and run, or leaving the scene of an accident.
Driving with a suspended or revoked license.
Three (3) or more moving violations or at-fault accidents in a rolling 3-year period.
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Solara Home Energy , a rapidly growing alternative energy company specializing in solar solutions for new home construction. We’re passionate about delivering quality, reliability, and an outstanding homeowner experience. If you’re an organized, independent problem-solver with a strong customer mindset and technical aptitude, we’d love to hear from you.
Check out our website! GoSolara.com About the Role: This position is primarily office-based, providing operational and administrative support while overseeing the day-to-day activities of field technicians. Although most responsibilities can be performed from the office, the role requires periodic travel to job sites and field locations to conduct inspections, support teams, observe work quality, address escalated issues, and maintain strong communication with field staff. Travel may include both scheduled visits and occasional short notice needs depending on project demands. Reliable transportation and the ability to visit active job sites are essential.
Key Responsibilities:
Facilitate and manage field service techs to commission PV systems post-installation, ensuring safe activation and proper functionality.
Facilitate internal final inspections of solar system installations to verify workmanship, code compliance, and readiness for activation.
Respond to service and warranty requests from homeowners and builders.
Troubleshoot system performance issues, perform basic repairs or coordinate resolutions with subcontractors.
Clearly communicate system operations and maintenance expectations to homeowners.
Maintain detailed records of activations, service visits, findings, and resolutions in CRM or service platform>
Ensure all work complies with safety protocols and building/electrical codes.
Act as a field representative of Solara, delivering a professional, friendly experience for homeowners.
Regularly travel between active communities and job sites within assigned territory.
Identify and report trends or recurring issues to internal teams for quality improvement.
Other duties as assigned.
Minimum Qualifications:
Must have experience with Enphase, Tesla, and SolarEdge monitoring platforms with ability to generate and manage customer profiles.
Must have experience managing online calendar programs (e.g., Outlook Calendar).
Must have experience in CRM, ERP, or similar operations management software.
Proficient in Microsoft Suite, digital communication, etc.
High school diploma or equivalent.
2+ years of experience in residential solar installation, commissioning, or warranty/service.
Strong understanding of solar PV system components and performance testing.
Familiarity with single-family new construction environments and timelines.
Valid driver’s license with clean Motor Vehicle Record (MVR).
See below for MVR requirements
Skills / Knowledge / Abilities:
Must have experience with Enphase, Tesla, and SolarEdge monitoring platforms with ability to generate and manage customer profiles.
Confident in solar system troubleshooting, inverter configuration, and performance validation.
Excellent communication skills with homeowners, site supers, and internal teams.
Organized and detail-oriented with strong documentation habits.
Able to read and interpret installation drawings, one-line diagrams, and manufacturer specs.
Knowledge of applicable NEC, building, and safety codes.
Comfortable using mobile tools/apps for service documentation.
Ability to lift 50 lbs., work in attics and tight spaces, and maneuver job sites safely
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with Company Match
Paid Holidays (6)
PTO Accrual
Sick Leave
Weekly Pay
Phone Reimbursement
Motor Vehicle Record (MVR) Requirements: As part of the onboarding process, the Company will review the Employee’s driving history using a Motor Vehicle Record (MVR) check through a third-party provider.
Possess a valid driver’s license.
Have a minimum of 3 years of licensed driving experience.
No disqualifying violations (see definition below) within the past 5 years.
No pattern of high-risk driving behavior in the past 3–5 years, including repeated minor violations or at-fault accidents.
Ongoing MVR Monitoring:
Employee MVRs will be reviewed upon onboarding and monitored annually thereafter.
MVRs will be retained for a minimum of 3 years from the date of review for compliance purposes.
Disqualifying Violations: The following violations within the past 5 years may result in automatic disqualification from driving a Company vehicle:
DUI/DWI or operating a vehicle under the influence.
Reckless or negligent driving.
Hit and run, or leaving the scene of an accident.
Driving with a suspended or revoked license.
Three (3) or more moving violations or at-fault accidents in a rolling 3-year period.
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