Four Seasons Hotels and Resorts
Director of Technology Innovation & Data
Four Seasons Hotels and Resorts, De Pere, Wisconsin, United States
Overview
Senior Director of Technology Innovation & Data at Four Seasons Hotels and Resorts. This role delivers the Information Systems & Technology vision, strategy and execution over multiple locations, with responsibility for managing a team and diverse vendors and systems across different businesses. About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. The location highlighted is The Four Seasons Resort and Private Residences at Puerto Rico, a collection of 139 hotel rooms and 84 private residences on 483 acres with a variety of amenities. The Role
The Senior Director of Information Technology delivers the Information Systems & Technology vision, strategy and execution over multiple locations. This multi-unit technology manager will have a direct financial and operational benefit to each of the serviced ownership entities with a proven track record of managing a team and diverse vendors and systems across different businesses with different management. Each property has very specific and individual IT support requirements to support the individualized services and staff at each location. What You Will Do
As a leader in property IT operations, travel and educate new talent on brand IT standards as a designated trainer. Maintain harmonious and professional relationships with all multiple management teams at multiple properties as well as Home Office. Assist hotel guests with technical requirements and issues. Participate in monthly Senior Director of IT conference calls and share ideas and best practices. Experience in Project Management, hospitality and residential applications, PMS, HSIA, POS is preferred. Ensure critical systems (Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage POS and Residential computer systems) are available 24/7. Maintain accurate records of system files, software and hardware issues and service requirements. Provide effective end-user support for back-office, sales & catering, HR and other property applications. Knowledge of hospitality industry applications and interfaces (e.g., Opera, Delphi, Back Office, Spa, HR systems) is desirable. Responsible for network support & security of Hotel network, Active Directory maintenance, Server and Network Infrastructure maintenance – wired & wireless, network protection & failover. What You Bring
University or college degree – major in IT or Hospitality Management – or equivalent experience. Minimum ten years of experience as Hotel Director of IT managing a team preferred. Project Management experience and knowledge of hospitality applications (PMS, HSIA, POS) are assets. Pre-opening experience, project and stakeholder management. Highest level of integrity and transparency. What We Are Offering You
Four Seasons believes in offering the best to the best when it comes to employee benefits. Here is what we are offering you: Lucrative salary Market-leading benefits package including Medical, Dental, Vision, and 401K with employer matching all starting at 30 days Time-off plans starting on the day of hire An opportunity to be part of a cohesive team in an inclusive work environment Complimentary and discounted hotel stays around the world Wellbeing and mental health initiatives and focused company Embracement and promotion of diversity in our workplace Complimentary employee meals and beverages Tuition reimbursement Seniority level
Not Applicable Employment type
Full-time Job function
Product Management and Marketing Industries
Travel Arrangements and Hospitality Get notified about new Director Technology Innovation jobs in Río Grande, Puerto Rico.
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Senior Director of Technology Innovation & Data at Four Seasons Hotels and Resorts. This role delivers the Information Systems & Technology vision, strategy and execution over multiple locations, with responsibility for managing a team and diverse vendors and systems across different businesses. About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. The location highlighted is The Four Seasons Resort and Private Residences at Puerto Rico, a collection of 139 hotel rooms and 84 private residences on 483 acres with a variety of amenities. The Role
The Senior Director of Information Technology delivers the Information Systems & Technology vision, strategy and execution over multiple locations. This multi-unit technology manager will have a direct financial and operational benefit to each of the serviced ownership entities with a proven track record of managing a team and diverse vendors and systems across different businesses with different management. Each property has very specific and individual IT support requirements to support the individualized services and staff at each location. What You Will Do
As a leader in property IT operations, travel and educate new talent on brand IT standards as a designated trainer. Maintain harmonious and professional relationships with all multiple management teams at multiple properties as well as Home Office. Assist hotel guests with technical requirements and issues. Participate in monthly Senior Director of IT conference calls and share ideas and best practices. Experience in Project Management, hospitality and residential applications, PMS, HSIA, POS is preferred. Ensure critical systems (Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage POS and Residential computer systems) are available 24/7. Maintain accurate records of system files, software and hardware issues and service requirements. Provide effective end-user support for back-office, sales & catering, HR and other property applications. Knowledge of hospitality industry applications and interfaces (e.g., Opera, Delphi, Back Office, Spa, HR systems) is desirable. Responsible for network support & security of Hotel network, Active Directory maintenance, Server and Network Infrastructure maintenance – wired & wireless, network protection & failover. What You Bring
University or college degree – major in IT or Hospitality Management – or equivalent experience. Minimum ten years of experience as Hotel Director of IT managing a team preferred. Project Management experience and knowledge of hospitality applications (PMS, HSIA, POS) are assets. Pre-opening experience, project and stakeholder management. Highest level of integrity and transparency. What We Are Offering You
Four Seasons believes in offering the best to the best when it comes to employee benefits. Here is what we are offering you: Lucrative salary Market-leading benefits package including Medical, Dental, Vision, and 401K with employer matching all starting at 30 days Time-off plans starting on the day of hire An opportunity to be part of a cohesive team in an inclusive work environment Complimentary and discounted hotel stays around the world Wellbeing and mental health initiatives and focused company Embracement and promotion of diversity in our workplace Complimentary employee meals and beverages Tuition reimbursement Seniority level
Not Applicable Employment type
Full-time Job function
Product Management and Marketing Industries
Travel Arrangements and Hospitality Get notified about new Director Technology Innovation jobs in Río Grande, Puerto Rico.
#J-18808-Ljbffr