EPIND Epicor India
As a Senior IT Support Analyst at Epicor, you will be responsible for monitoring, maintaining, and supporting complex server environments. You will work with IT monitoring and alerting software to ensure proactive issue detection and resolution, helping automate system responses to minimize manual intervention. This role is ideal for someone with a strong background in IT monitoring and automation, with a focus on optimizing system performance.
What you will be doing:
Providing Microsoft Windows, Terminal Services, Database, and Application support to end users.
Monitoring and managing server environments using tools such as SolarWinds, Azure Monitoring, and Nagios, with a strong emphasis on SolarWinds.
Implementing and improving automation to allow systems to self-repair, reducing manual intervention.
Supporting remote peripherals and troubleshooting connectivity issues, including network and VPN support.
Managing alerts and proactively identifying potential system failures before they impact business operations.
Ensuring optimal performance of virtualized server environments.
Providing technical expertise in server builds, configurations, and ongoing support.
Delivering exceptional customer support and working collaboratively across teams.
What you will likely bring:
A minimum of 8 years of experience supporting complex server environments.
Strong expertise in Microsoft Windows Server build, configuration, and support.
Experience with server virtualization technologies and best practices.
Strong Terminal Services skills and experience supporting remote desktops.
Familiarity with IT monitoring and alerting software, particularly SolarWinds.
Experience with automation tools and methodologies to enhance system self-healing capabilities.
Superb people and communication skills, with the ability to work unsupervised.
Strong time management and problem-solving skills in fast-paced environments.
What could set you apart:
Deep experience with automation-driven IT operations, reducing reliance on manual troubleshooting.
A career history focused on IT monitoring, alerting, and proactive issue resolution.
Advanced knowledge of network security, VPN troubleshooting, and remote access solutions.
#LI-MB2 #LI-HYBRID
About Epicor
At Epicor, were truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Whatever your career journey, well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners for the worlds most essential businessesthe hardworking companies who make, move, and sell the things the world needs. Health and Wellness:
Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility:
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development:
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace:
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance:
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility:
Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you thats who were interested in. If you have interest in this or any role- but your experience doesnt match every qualification of the job description, thats okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $60,000 USD Maximum: $170,000 USD
As a Senior IT Support Analyst at Epicor, you will be responsible for monitoring, maintaining, and supporting complex server environments. You will work with IT monitoring and alerting software to ensure proactive issue detection and resolution, helping automate system responses to minimize manual intervention. This role is ideal for someone with a strong background in IT monitoring and automation, with a focus on optimizing system performance. What you will be doing: Providing Microsoft Windows, Terminal Services, Database, and Application support to end users. Monitoring and managing server environments using tools such as SolarWinds, Azure Monitoring, and Nagios, with a strong emphasis on SolarWinds. Implementing and improving automation to allow systems to self-repair, reducing manual intervention. Supporting remote peripherals and troubleshooting connectivity issues, including network and VPN support. Managing alerts and proactively identifying potential system failures before they impact business operations. Ensuring optimal performance of virtualized server environments. Providing technical expertise in server builds, configurations, and ongoing support. Delivering exceptional customer support and working collaboratively across teams. What you will likely bring: A minimum of 8 years of experience supporting complex server environments. Strong expertise in Microsoft Windows Server build, configuration, and support. Experience with server virtualization technologies and best practices. Strong Terminal Services skills and experience supporting remote desktops. Familiarity with IT monitoring and alerting software, particularly SolarWinds. Experience with automation tools and methodologies to enhance system self-healing capabilities. Superb people and communication skills, with the ability to work unsupervised. Strong time management and problem-solving skills in fast-paced environments. What could set you apart: Deep experience with automation-driven IT operations, reducing reliance on manual troubleshooting. A career history focused on IT monitoring, alerting, and proactive issue resolution. Advanced knowledge of network security, VPN troubleshooting, and remote access solutions. #LI-MB2 #LI-HYBRID About Epicor At Epicor, were truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. Were Proactive, Proud, Partners .
Whatever your career journey, well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners for the worlds most essential businessesthe hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness:
Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility:
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development:
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace:
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance:
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility:
Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you thats who were interested in. If you have interest in this or any role- but your experience doesnt match every qualification of the job description, thats okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $60,000 USD Maximum: $170,000 USD
The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Matthew Brady
Proud to be your partner. Committed to your success.
At Epicor, we know that success comes from working together. Everyone has a role to play, and its the essential partnerships across our company that are crucial to our customers success and our growth as a business. Bring the Real You. Thats Who Were Interested In.
Were truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. Were proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey , well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners to the worlds most essential businesses the hardworking companies who make, move, and sell the things the world needs . Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant
can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the
right thing to do . At Epicor, we are committed to upholding the highest standards of integrity and transparency. W e have become aware of phishing scams where individuals pose as our recruiters, hiring managers , and/ or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: No Payment Required
: Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications
: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity
: A ll legitimate Epicor emails will end with @epicor.com . Verify job positions on our careers site at jobs.epicor.com . Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e .g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job posting s , and/ or communication from what appears to be Epicor , please report them to recruiting@epicor.com immediately . #J-18808-Ljbffr
Whatever your career journey, well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners for the worlds most essential businessesthe hardworking companies who make, move, and sell the things the world needs. Health and Wellness:
Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility:
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development:
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace:
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance:
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility:
Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you thats who were interested in. If you have interest in this or any role- but your experience doesnt match every qualification of the job description, thats okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $60,000 USD Maximum: $170,000 USD
As a Senior IT Support Analyst at Epicor, you will be responsible for monitoring, maintaining, and supporting complex server environments. You will work with IT monitoring and alerting software to ensure proactive issue detection and resolution, helping automate system responses to minimize manual intervention. This role is ideal for someone with a strong background in IT monitoring and automation, with a focus on optimizing system performance. What you will be doing: Providing Microsoft Windows, Terminal Services, Database, and Application support to end users. Monitoring and managing server environments using tools such as SolarWinds, Azure Monitoring, and Nagios, with a strong emphasis on SolarWinds. Implementing and improving automation to allow systems to self-repair, reducing manual intervention. Supporting remote peripherals and troubleshooting connectivity issues, including network and VPN support. Managing alerts and proactively identifying potential system failures before they impact business operations. Ensuring optimal performance of virtualized server environments. Providing technical expertise in server builds, configurations, and ongoing support. Delivering exceptional customer support and working collaboratively across teams. What you will likely bring: A minimum of 8 years of experience supporting complex server environments. Strong expertise in Microsoft Windows Server build, configuration, and support. Experience with server virtualization technologies and best practices. Strong Terminal Services skills and experience supporting remote desktops. Familiarity with IT monitoring and alerting software, particularly SolarWinds. Experience with automation tools and methodologies to enhance system self-healing capabilities. Superb people and communication skills, with the ability to work unsupervised. Strong time management and problem-solving skills in fast-paced environments. What could set you apart: Deep experience with automation-driven IT operations, reducing reliance on manual troubleshooting. A career history focused on IT monitoring, alerting, and proactive issue resolution. Advanced knowledge of network security, VPN troubleshooting, and remote access solutions. #LI-MB2 #LI-HYBRID About Epicor At Epicor, were truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. Were Proactive, Proud, Partners .
Whatever your career journey, well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners for the worlds most essential businessesthe hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness:
Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility:
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development:
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace:
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance:
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility:
Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you thats who were interested in. If you have interest in this or any role- but your experience doesnt match every qualification of the job description, thats okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $60,000 USD Maximum: $170,000 USD
The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Matthew Brady
Proud to be your partner. Committed to your success.
At Epicor, we know that success comes from working together. Everyone has a role to play, and its the essential partnerships across our company that are crucial to our customers success and our growth as a business. Bring the Real You. Thats Who Were Interested In.
Were truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. Were proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey , well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners to the worlds most essential businesses the hardworking companies who make, move, and sell the things the world needs . Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant
can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the
right thing to do . At Epicor, we are committed to upholding the highest standards of integrity and transparency. W e have become aware of phishing scams where individuals pose as our recruiters, hiring managers , and/ or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: No Payment Required
: Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications
: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity
: A ll legitimate Epicor emails will end with @epicor.com . Verify job positions on our careers site at jobs.epicor.com . Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e .g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job posting s , and/ or communication from what appears to be Epicor , please report them to recruiting@epicor.com immediately . #J-18808-Ljbffr