Marshall Retail Group
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Join our
Field Team
and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!
The
Sales Lead
provides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations.
Location : Chicago O'Hare International Airport (ORD) - Chicago, IL 60666 US
Schedule : Weekend availability is required
Pay : $19.00 hourly
Benefits
Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount
Job Responsibilities
Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Trains store associates on daily operations and best sales practices Ensures cleanliness and upkeep of the store; maintains store displays and merchandise Replenishes backstock, ensuring appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Performs opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner Oversees the opening and closing of the store Resolves employee conflict and escalates to upper management as appropriate Counts cash drawers, completes deposit slips, closes registers, and completes required documentation Other duties may be assigned 1+ year of experience in a fast-paced retail environment Early and late shift availability Ability to multitask and problem solve Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Advanced computer skills, including Microsoft Office (WORD, Excel, PowerPoint, Publisher)
Additional Requirements
Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at WHSmith North America by 2x Get notified about new Sales Lead jobs in
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Field Team
and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!
The
Sales Lead
provides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations.
Location : Chicago O'Hare International Airport (ORD) - Chicago, IL 60666 US
Schedule : Weekend availability is required
Pay : $19.00 hourly
Benefits
Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount
Job Responsibilities
Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Trains store associates on daily operations and best sales practices Ensures cleanliness and upkeep of the store; maintains store displays and merchandise Replenishes backstock, ensuring appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Performs opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner Oversees the opening and closing of the store Resolves employee conflict and escalates to upper management as appropriate Counts cash drawers, completes deposit slips, closes registers, and completes required documentation Other duties may be assigned 1+ year of experience in a fast-paced retail environment Early and late shift availability Ability to multitask and problem solve Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required Advanced computer skills, including Microsoft Office (WORD, Excel, PowerPoint, Publisher)
Additional Requirements
Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at WHSmith North America by 2x Get notified about new Sales Lead jobs in
Chicago, IL . Chicago, IL $130,000.00-$150,000.00 21 hours ago Chicago, IL $97,000.00-$140,000.00 2 days ago Mid-Market Relationship Manager, Sales Solutions
Chicago, IL $125,000.00-$180,000.00 19 hours ago Greater Chicago Area $150,000.00-$165,000.00 1 week ago Chicago, IL $150,000.00-$250,000.00 5 days ago Chicago, IL $125,000.00-$135,000.00 1 week ago Chicago, IL $132,300.00-$168,000.00 6 days ago Chicago, IL $90,000.00-$115,000.00 1 day ago Chicago, IL $160,000.00-$160,000.00 4 weeks ago Chicago, IL $150,000.00-$208,000.00 1 week ago Chicago, IL $170,000.00-$220,000.00 1 week ago Chicago, IL $160,000.00-$180,000.00 2 days ago Chicago, IL $125,000.00-$130,000.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr