St. Croix Hospice
Regional Director of Business Development
St. Croix Hospice, Eau Claire, Wisconsin, United States, 54701
Regional Director of Business Development
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1 day ago – Be among the first 25 applicants.
Description Responsible for managing all aspects of organizational business development programs including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, managing team activities, planning events, training, and negotiating service contracts with skilled nursing facilities, hospitals, managed care organizations, government agencies, and other payers.
Essential Job Functions / Responsibilities
Coordinate daily business development operations and provide direct oversight of the establishment and implementation of business development initiatives.
Manage CRM and CRM activity for the business development team.
Assist the Director of Patient Services in establishing organizational patient volume projections in the annual budget and allocating marketing resources per site location, monitoring resource allocation according to budgetary limits.
Work with the Director of Patient Services to conduct market assessments continuously and develop a comprehensive marketing plan designed to meet budgetary patient volume projections.
Employ marketing and promotional initiatives to achieve budgetary patient volume projections.
Establish and maintain positive working relationships with current and potential referral and payer sources.
Assist in recruitment, selection, orientation, and support for the business development team.
Build and monitor community, customer, payer, and patient perceptions of the organization.
Provide leadership and support to the Director of Patient Services in strategic planning, including identifying opportunities for additional or improved services to address customer needs and concerns.
Maintain comprehensive knowledge of markets including government agencies, major payer groups, key referral sources, and competitors’ market positioning.
Maintain comprehensive knowledge in hospice business development and share information with appropriate organization personnel.
Develop community resources and assist customers in accessing community resources when services are not provided by the organization.
Monitor and report cost effectiveness of business development efforts.
Achieve annual business development objectives by contributing relevant information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining regional sales system improvements; implementing change.
Forecast requirements and prepare an annual budget with Chief Officers and Executive Directors.
Create a business development plan and quota and work directly with the Director of Patient Services and subordinates to develop marketing strategy and projections.
Maintain and expand customer base by counseling community coordinators to build and maintain rapport with key consumers and identify new consumer opportunities.
Recommend service lines by identifying new service opportunities and changes; surveying consumer needs and trends.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Qualifications
Bachelor's degree in Marketing, Business Administration, or a healthcare-related field; Master’s degree preferred.
At least 1 to 3 years of experience in healthcare business development management, preferably in hospice care operations.
Demonstrated ability to supervise and direct professional and administrative personnel.
Ability to aggressively grow business and handle customers and the community tactfully.
Knowledge of corporate business management.
Good communication, negotiation, and public relations skills.
Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
Seniority level Director
Employment type Full-time
Job function Business Development and Sales
Industries Hospitals and Health Care
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1 day ago – Be among the first 25 applicants.
Description Responsible for managing all aspects of organizational business development programs including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, managing team activities, planning events, training, and negotiating service contracts with skilled nursing facilities, hospitals, managed care organizations, government agencies, and other payers.
Essential Job Functions / Responsibilities
Coordinate daily business development operations and provide direct oversight of the establishment and implementation of business development initiatives.
Manage CRM and CRM activity for the business development team.
Assist the Director of Patient Services in establishing organizational patient volume projections in the annual budget and allocating marketing resources per site location, monitoring resource allocation according to budgetary limits.
Work with the Director of Patient Services to conduct market assessments continuously and develop a comprehensive marketing plan designed to meet budgetary patient volume projections.
Employ marketing and promotional initiatives to achieve budgetary patient volume projections.
Establish and maintain positive working relationships with current and potential referral and payer sources.
Assist in recruitment, selection, orientation, and support for the business development team.
Build and monitor community, customer, payer, and patient perceptions of the organization.
Provide leadership and support to the Director of Patient Services in strategic planning, including identifying opportunities for additional or improved services to address customer needs and concerns.
Maintain comprehensive knowledge of markets including government agencies, major payer groups, key referral sources, and competitors’ market positioning.
Maintain comprehensive knowledge in hospice business development and share information with appropriate organization personnel.
Develop community resources and assist customers in accessing community resources when services are not provided by the organization.
Monitor and report cost effectiveness of business development efforts.
Achieve annual business development objectives by contributing relevant information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining regional sales system improvements; implementing change.
Forecast requirements and prepare an annual budget with Chief Officers and Executive Directors.
Create a business development plan and quota and work directly with the Director of Patient Services and subordinates to develop marketing strategy and projections.
Maintain and expand customer base by counseling community coordinators to build and maintain rapport with key consumers and identify new consumer opportunities.
Recommend service lines by identifying new service opportunities and changes; surveying consumer needs and trends.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Qualifications
Bachelor's degree in Marketing, Business Administration, or a healthcare-related field; Master’s degree preferred.
At least 1 to 3 years of experience in healthcare business development management, preferably in hospice care operations.
Demonstrated ability to supervise and direct professional and administrative personnel.
Ability to aggressively grow business and handle customers and the community tactfully.
Knowledge of corporate business management.
Good communication, negotiation, and public relations skills.
Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
Seniority level Director
Employment type Full-time
Job function Business Development and Sales
Industries Hospitals and Health Care
#J-18808-Ljbffr