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Epsilon

Director, Client Integration Engineer

Epsilon, Chicago, Illinois, United States, 60290

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Overview Own strategic direction and cross‑functional impact – The Director of Client Integration sets the vision for integration functions, aligning departmental efforts with long‑term business goals and platform strategy. This role represents integration in executive forums, drives enterprise‑level initiatives, and ensures scalable execution across onboarding, campaign delivery, and optimization.

Champion innovation and elevate delivery – The Director sponsors high‑impact programs that improve throughput, client satisfaction, and platform scalability. This role resolves systemic blockers, drives automation and process improvement, and ensures delivery momentum across cross‑functional teams and strategic workstreams.

Lead visibly and develop organizational strength – This is a hands‑on leadership role with broad influence. The Director owns staffing plans, succession strategies, and performance frameworks across integration functions. The role inspires team growth through mentorship and strategic goal setting, while advising senior stakeholders on operational strategy, tooling, and organizational impact.

Responsibilities

Lead and develop a high‑performing team of Managers and ICs; ensure delivery quality, talent growth, and succession readiness.

Represent integration in executive forums; align departmental efforts with long‑term business and platform goals.

Sponsor strategic initiatives that drive innovation, automation, onboarding throughput, and client satisfaction.

Lead execution of high‑impact programs; ensure documentation, ownership, and delivery momentum across workstreams.

Develop staffing plans, succession strategies, and performance frameworks across functions.

Resolve escalations with cross‑org impact; maintain delivery accountability across teams.

Advise senior stakeholders on operational strategy, tooling, and organizational impact.

Communicate risks, outcomes, and strategic recommendations to executive leadership; influence decision‑making through data and insight.

Continuously improve processes to maximize scalability, efficiency, and organizational impact.

Qualifications

Proven success leading large‑scale initiatives with strategic and operational accountability.

Skilled communicator with executive presence and ability to influence cross‑functional alignment.

Strong business acumen with deep technical fluency across web technologies, SQL, and scripting.

Demonstrated ability to architect scalable solutions through automation and innovation.

Deep experience in AdTech/MarTech ecosystems and enterprise consulting.

Prior consulting experience with a focus on transformation and enterprise impact.

Experience & Education

15+ years of experience in a technical role.

10+ years of leadership experience, including managing managers.

5+ years of experience in digital marketing technology.

Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience.

Salary Base Salary: $124,325–$223,875 (actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.)

Additional Information When you join us, we’ll create something EPIC together. Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem.

Benefits

Time to Recharge: Flexible time off (FTO), 15 paid holidays.

Time to Recover: Paid sick time.

Family Well‑Being: Parental/new child leave, childcare & elder care assistance, adoption assistance.

Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.

Equal Opportunity Statement Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

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