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Clover Health

Medical Director, Gulf Region

Clover Health, El Paso, Texas, United States

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At Counterpart Health, we are transforming healthcare and improving patient care with our innovative tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we deliver improved outcomes to patients at lower cost through early diagnosis and longitudinal care management of chronic conditions.

We’re hiring a Medical Director for the Gulf Region to own clinical relationships and outcomes across the region. You’ll partner with the Head of the Gulf Region and Account Management leadership to ensure clinical quality, provider engagement, and market success. In this highly visible role, you’ll be the clinical face of Counterpart Assistant to physician users—translating real‑world workflows into a great provider experience and closing the loop with our product teams.

Responsibilities

Be the clinical relationship lead for the region: Build trusted relationships with physicians and practice leaders; understand local practice patterns and constraints; advocate for a seamless, high‑quality provider user experience.

Drive clinical quality & provider engagement: Work side‑by‑side with the Head of Market and Account Management to set engagement plans, remove adoption friction, and deliver on clinical goals.

Map workflows and integrate the product: Assess end‑to‑end outpatient workflows and recommend integration approaches that fit each practice, ensuring Counterpart Assistant complements existing processes.

Educate and enable: Provide ongoing provider education on the Counterpart Assistant platform (trainings, office hours, virtual/in‑person sessions) and share best practices for clinical impact.

Capture and channel feedback: Systematically collect provider feedback, usage insights, and clinical needs; synthesize into clear requirements and partner with Product/Design/Engineering to iterate and improve.

Close the loop: Communicate product changes and feature roadmaps back to providers; highlight wins and measurable impact to stakeholders.

Support implementations and expansions: Serve as the clinical lead during go‑lives and scale‑ups; ensure readiness, change management, and smooth onboarding for new providers.

Success In This Role Looks Like

Rising provider adoption and satisfaction (e.g., activation, weekly active use, training completion, NPS).

Demonstrable clinical impact in the region (e.g., earlier condition identification, gap closure, documentation efficiency).

Strong, collaborative execution with the Head of Market and Account Management; clear, data‑driven reporting on progress and risks.

You Should Get In Touch If

You have MD, DO, or NP with 5+ years of relevant clinical practice experience and 5+ years Medical Affairs experience; board‑certified/specialized in Internal Medicine, Family Medicine, Geriatrics, or related field.

You have experience in medical affairs, provider engagement, or customer‑facing clinical roles within health technology or care delivery.

You have a deep understanding of outpatient primary care workflows and value‑based care.

You demonstrated ability to translate clinical workflows and provider feedback into product requirements and measurable outcomes.

You have exceptional relationship‑building, communication, and stakeholder management skills with physicians and physician extenders.

You are based in Alabama. Must be willing to travel locally within the state and Gulf Region up to 75% of the time.

Bonus Points If

You have a track record of leading regional clinical programs or market‑level initiatives.

You have experience launching or scaling clinical software in ambulatory settings.

You are comfortable interpreting analytics dashboards and turning insights into action.

Benefits Overview

Financial Well‑Being: Competitive base salary, equity opportunities, performance‑based bonus program, 401(k) matching, and regular compensation reviews.

Physical Well‑Being: Comprehensive medical, dental, and vision coverage.

Mental Well‑Being: No‑Meeting Fridays, monthly company holidays, mental health resources, flexible time‑off, and a remote‑first culture.

Professional Development: Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks

Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities.

Reimbursement for office setup expenses.

Monthly cell phone & internet stipend.

Remote‑first culture, enabling collaboration with global teams.

Paid parental leave for all new parents.

And much more!

About Counterpart Health Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility.

A reasonable estimate of the base salary range for this role is $260,000 to $310,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

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