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GCA

Rapid Response Team Lead

GCA, Washington, District of Columbia, us, 20022

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Rapid Response Team Lead

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Overview Geospatial & Cloud Analytics (GCA) is seeking a mission-driven Rapid Response Team Lead to support the high-priority, time-sensitive operational requirements. This role leads urgent, onsite task execution including classified/unclassified break‑fix activities, VIP support in GO/Flag quarters, and immediate incident response across critical infrastructure.

Key Responsibilities

Lead and coordinate deployment of rapid response personnel for emergent and unplanned tasking.

Direct support of General Officer (GO) and Flag Officer quarters, ensuring secure and functional communications across all classifications.

Interface closely with JNOSC, engineering teams, Tier III service desk, and external vendors to resolve incidents quickly and effectively.

Manage scheduling, labor utilization, and resource tracking for rapid response tasks.

Deliver detailed reporting and performance metrics to Government stakeholders on a recurring basis.

Ensure strict compliance with DISA, DoD, and contract performance standards, especially during surge and high‑visibility events.

Required Qualifications

Education: Bachelor’s degree in Information Systems, Computer Science, Business Management, or related field

Clearance: Active TS/SCI required

Experience:

3+ years leading project teams in a DoD IT operational environment

3+ years of experience in time‑sensitive service delivery, preferably in transport/network operations

Demonstrated ability to manage cross‑functional response teams and communicate with senior stakeholders

Experience in VIP support and DoD executive communications setups is strongly preferred

Certifications:

Project Management Professional (PMP) required

IAT Level II certification (e.g., Security+, CCNA Security, or equivalent)

Desired Skills

Ability to prioritize and execute under pressure with minimal oversight

Experience with incident tracking systems (e.g., Remedy, ServiceNow)

Familiarity with JNOSC or similar NOC operations

Strong understanding of DISA/DoD IT policies, SLAs, and escalation procedures

Benefits

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Parental leave

Tuition assistance

Vision insurance

Wellness resources

Company GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. We offer a competitive benefits package to all full‑time employees, including competitive compensation, paid time off, bereavement leave, parental leave, PTO cash out, company‑paid STD and LTD, life and AD&D insurance, and 70% employer‑paid medical, prescription, dental, and vision coverage.

Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: IT Services and IT Consulting

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